Community Manager

Rose Valley Management•Philadelphia, PA

6d•Onsite

About The Position

The Community Manager will oversee all phases of the operation of the property under the direction of the Regional Manager. This role is crucial in ensuring that the rental community operates in accordance with Company Policies and Procedures as well as all local and state laws. The Community Manager will maximize the return on the investment of the owners, provide a quality living environment for residents, and promote positive working relationships with company team members. You will interact with residents as you handle a variety of management items, including collections, lease administration, and resident communications. As the Community Manager you will be the main point of contact and the face of the community. You will work hand in hand with vendors, staff, and upper management to provide continued success at our properties. You must relate well to people, have excellent multitasking skills, exercise good judgement and discretion in dealing with residents, visitors, vendors, and staff. You will be required to provide leadership in developing a community and developing your team.

Requirements

Minimum 3 years´ experience in a residential Property Manager role
Previous supervisory experience
Demonstrates ability to work effectively with common Microsoft software applications and property management software (preferably Appfolio)
Excellent problem solving, multitasking, listening, and deductive reasoning skills.
Ability to empathize with residents and staff, while still enforcing community rules and policies.
Knowledgeable regarding property management, federal, state, and local laws including Fair Housing.
Reliable transportation with a valid driver's license is required.

Nice To Haves

Knowledge of revenue management a plus.

Responsibilities

General supervision of all team members working on the property, ensuring that all personnel receive prompt and thorough training.
Maintaining a high-quality property appearance through daily inspections and overseeing resident retention programs.
Initiate and monitor necessary legal actions.
Ensure that all marketing and leasing reports are processed and forwarded to the Corporate Office.
Supervise outside contractors working on the property.
Operate the property and residents within Fair Housing guidelines.
Identify appropriate contractors, define scope of work, and obtain necessary bids.
Oversee maintenance program consisting of maintenance supervision, inspections and monitoring work orders turn over time and vacancy loss.
Manage vendor invoices and accounts payable.
Rent collection, receipting, prepares deposits using Appfolio property management software.
Write letters and prepare legal notices to residents.
Schedule, review, sign and submit team member’s payroll.
Provide documentation, consult with attorney, and participate in required legal proceedings such as eviction proceedings.
Conduct weekly staff meetings and other staff meetings as needed.
Perform related work and other duties required for on-site staff.
Monitor budgets on a daily basis.
Prepare weekly and monthly owners reports and variance reports.
Prepare Yearly Budget with Regional Manager and Maintenance Supervisor.
Oversee marketing and work with the marketing team to create and implement marketing plans to achieve budgeted occupancy.
Handle additional ad-hoc projects assigned by Regional Manager or Director of Asset Management.