Community Manager II

NATIONAL COMMUNITY RENAISSANCE•Rancho Cucamonga, CA

3d•$25 - $26•Onsite

About The Position

National Community Renaissance is committed to first-class management of its properties, transforming neighborhoods and residents' lives. The Community Manager II is the front line in implementing this vision, responsible for leading the overall administration, compliance, and maintenance of a property within a region, while striving to maintain 100% occupancy. This role involves partnering with Hope Through Housing to develop and deliver social programs for residents and the neighborhood, requiring proactive behavior and measures to represent National Community Renaissance and build community relationships. The Community Manager II reports to the Regional Manager and/or Senior Community Manager and directs and supervises 3 or more on-site personnel and/or temporary resources.

Requirements

Minimum of a high school education or equivalent.
Minimum of a high school education or equivalent.
Minimum two to five years working in a position with comparable responsibilities.
Must be able to pass company sponsored Tax Credit Certification class within the first year of employment.
Minimum two years working in a customer service environment.
Minimum two years Supervisory experience.
Financial management.
Microsoft Office Products such as Word, Excel, and Outlook.
Must have a hard working, positive attitude.
Ability to work with and understand persons of all ethnic and family backgrounds.
Ability to build and deliver specialized programs appropriate to the residents of the community.
Ability to build external relationships while positively promoting the organization.
Must be organized and proficient at time management.
Proficient in English language in verbal and written communications.
Relate to others beyond giving and receiving instructions.
Demonstrate initiative, personal awareness, professionalism, integrity, and exercise confidentiality in all areas of performance.

Nice To Haves

Yardi property management accounting software is preferred.

Responsibilities

Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations.
Review and approve all resident notices pertaining to recertification.
Maintain property waiting list in accordance with the properties’ Tenant Selection Plan.
Ensure applications for housing are processed in accordance with properties’ affordable housing covenants.
Process annual re-certifications within established timelines.
Handle marketing and advertising for vacancies in accordance with properties’ Affirmative Fair Housing Marketing Plan.
Ensure that all appropriate notices are remitted to residents in a timely manner and are completed and served within the requirements set forth in the lease.
Conduct monthly site inspections and prepare report for management.
Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner and in accordance with the approved budget.
Work cohesively with resident services staff to ensure vacancies turn times are met in accordance with company policy.
Ensure work orders are processed in Yardi within established timelines.
Accurately account for and balance petty cash in accordance with company policies and procedures.
Prepare deposits for banking and post resident payments into Yardi within timelines established by management.
Prepare management required month-end reports.
Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies.
Keep resident ledgers accurate and work diligently with accounting to resolve any errors.
Management of 3 or more on-site office employees and/or maintenance employees which includes: interviewing, training, timekeeping, performance evaluations and disciplinary actions.
Maintain positive relationships with CORE internal departments.
Respond to all resident complaints in a timely and professional manner.
Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large.
Design, implement and manage appropriate resident programs and is responsible for their on-going success.
Manage ongoing positive relationships with all City staff and other local representatives and social service providers.
Attend company sponsored events that relate to the development of the team, which, from time to time, may include overnight stay at locations away from the employee’s home.
Must possess a valid California Driver’s License and automobile insurance to drive for business purposes or have reliable transportation.
Other duties as requested.