Community Manager (Asia)

Red Hook Games•Vancouver, BC

3d•CA$55,000 - CA$78,000•Onsite

About The Position

Red Hook Studios, creators of the Darkest Dungeon series, is seeking a Community Manager for Asia. This role serves as a key link between the company and its player community, fostering engagement, supporting marketing, and communicating player sentiment to the development team. The company values creativity, respect, transparency, and accountability, offering a collaborative culture with real ownership and stability.

Requirements

3-5+ years of experience in community management.
Strong familiarity with Chinese social media platforms
Experience developing community strategy and creating content for a Chinese audience
Strong speaking and writing communication skills to liaise between the community and Red Hook team
Ability to speak, read and write fluent Mandarin and English
Strong understanding of Chinese gaming trends
Strong self motivation, organized and detail oriented
Knowledge & understanding of creating content for, and managing social calendars across multiple social media platforms– including the ability to adapt to key trends.
A passion for creating and maintaining positive online spaces, and the mental fortitude required to navigate today’s digital communities.

Responsibilities

Establishing, managing and growing Darkest Dungeon Chinese social channels (qq, rednote, bilibili etc.)
Staying up to date with social trends and proposing initiatives to take advantage of any relevant opportunities.
Facilitating daily communication with our players online by answering questions, offering support, and generally nurturing an ongoing connection.
Regularly communicating with the internal team to highlight interesting community work, player sentiment, and live issues
Working with the community team to create a robust content calendar that fits the Darkest Dungeon brand and resonates with our audience in China
Writing and creating a variety of content such as blogs, social media posts, newsletters player-facing announcements, and internal reports
Fostering relationships with streamers, content creators, and community advocates. Identify creators within the community that would fit the Darkest Dungeon brand
Organizing playtests and surveys to help us gain broader player insights
Assisting us with in-person events in Asia