Community Lifecycle Manager
About The Position
Reddit is a community of communities, built on shared interests, passion, and trust. Moderators are central to making Reddit’s communities thrive. We’re looking for a Community Lifecycle Manager to build programs that educate, engage, and reactivate moderators, from creating a subreddit to growing an established community. Reddit’s Community Lifecycle function is continuing to evolve, giving you the opportunity to strengthen its technical foundation and shape how the team scales its programs. You’ll partner with lifecycle strategists who lead audience strategy, value propositions, and messaging, while owning the channels, systems, and campaign operations that bring that strategy to life. This is a hands-on individual contributor role. You’ll shape channel plans, build campaigns, and work through the data and technical details required to launch them across email, push notifications, and Reddit’s on-platform channels.
Requirements
- 7+ years of experience in lifecycle, email, growth, or marketing technology roles, with significant hands-on campaign execution experience
- Experience building multichannel lifecycle programs for B2C or B2B2C audiences
- Hands-on experience building and launching campaigns in HubSpot or a similar marketing platform
- An understanding of marketing data infrastructure and the ability to read and write basic SQL
- Experience with A/B testing, campaign measurement, and performance analysis
- Experience partnering with Product, Engineering, and Data Science teams
- Strong writing, editing, and communication skills
- A self-starter who can create structure, solve technical problems, and build from zero to one
- Familiarity with Reddit and a genuine community-first mindset
Nice To Haves
- HTML or CSS knowledge
Responsibilities
- Own channel strategy and end-to-end campaign execution, including building, QA, launch, measurement, and optimization
- Build email campaigns in HubSpot and push campaigns using Reddit’s first-party tools
- Improve the data, segmentation, automation, and dynamic content capabilities that power moderator communications
- Design experiments using treatment and control groups, then translate results into iterative test plans
- Partner with lifecycle strategists to bring audience, messaging, and community growth strategies to market
- Work with Product, Engineering, and Data Science to improve existing tools and develop new ways to reach moderators
- Monitor campaign performance and email engagement health, troubleshoot technical issues, and maintain high-quality operations
- Establish the processes and technical standards needed to scale Reddit’s moderator lifecycle programs
Benefits
- Comprehensive Healthcare Benefits and Income Replacement Programs
- 401k with Employer Match
- Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
- Family Planning Support
- Gender-Affirming Care
- Mental Health & Coaching Benefits
- Flexible Vacation & Paid Volunteer Time Off
- Generous Paid Parental Leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
