Community Liaison (Home Care)

Avid Health at Home•Hinsdale, IL

6d•$60,000 - $70,000•Hybrid

About The Position

Avid Health delivers exceptional personalized in-home care services by hiring compassionate people who believe in taking care of our clients, fellow employees, and the communities we serve. We believe in Access, Value-Based Care, Innovation, and Dedication to Quality. Avid is hiring a Community Liaison. This role is available immediately. The role of the Community Liaison is to identify and secure new business opportunities, cultivate relationships with existing and new client/referral sources, and expand the company’s market presence, in alignment with the company’s mission and business development goals, contributing to the financial health and stability of the company. This position will be based out of the Hinsdale or Schaumburg branch and covers our suburb territory.

Requirements

College degree preferred or equivalent work experience.
Travel will be required for business purposes. Employees must have a valid driver’s license issued by the state in which they work and a satisfactory driving record.
In-depth knowledge of home care services.
A specific understanding of geographical/cultural requirements of each branch office is preferred, along with a comprehensive understanding of service offerings and target client and referral source.
Ability to use computerized systems.
Exceptional interpersonal skills, as well as verbal and written communication skills.
Ability to work well under pressure.

Responsibilities

Responsible for developing branch specific marketing strategies to achieve annual revenue, margins, and growth goals in all service delivery markets.
Conduct market research and analyze industry trends and identify target markets and referral sources to pursue.
Develop and maintain positive professional relationships with new and existing referral sources.
Track costs and expenses to keep within monthly and annual budget.
Promote the company’s services to prospective referral sources.
Participate in collaborative meetings to update General Managers on developments.
Interact with community and be able to respond to important inquiries about the company’s services.
Build company’s presence in the community by locating, developing, defining beneficial relationships.
Maintain tracking and reporting tool for business development initiatives.
Maintain communication with office to track direct referrals.
Develop and maintain an updated list of contacts/organizations.
Be the principal ambassador for Avid in the region, with responsibility for delivering the company’s mission, vision, and values within the local community.
Attend and/or present at networking events to increase brand awareness and referral pipeline.
Work with Avid Corporate Business Development in developing and identifying marketing materials and promotional products that will support business development goals.
Take photos and provide information to Avid Corporate Marketing staff to post to social media.
Make suggestions on marketing investments in community based on budget allowed.
Follow Agency Policies and Procedures.
Ensure all HIPAA regulations are adhered to.
All other duties as assigned.