Community Liaison - Field Based
About The Position
Griswold Home Care is seeking a Community Liaison for a field-based role focused on building and strengthening professional relationships within the healthcare and senior services community. This B2B role involves developing partnerships with professionals who connect older adults and families with home care support. The primary responsibilities include visiting referral partners, attending networking events, participating in community organizations, and building trust with professionals involved in care decisions. While not a sales role, the relationships built will lead to opportunities to help families receive exceptional care. Occasional direct interaction with prospective clients and families seeking guidance on home care options may occur.
Requirements
- Experience building professional relationships and developing referral partnerships within healthcare, senior care, home care, home health, hospice, senior living, rehabilitation, case management, social services, or a closely related field.
- Excellent interpersonal, communication, and networking skills.
- Ability to work independently in a field-based role while collaborating with an internal team.
- Valid driver's license and reliable transportation for local travel.
Nice To Haves
- Experience working with or alongside hospitals, rehabilitation facilities, skilled nursing facilities, assisted living or memory care communities, physicians and medical practices, social workers, case managers, geriatric care managers, elder law professionals, or other organizations serving older adults.
- An established professional network within the MetroWest Boston and/or Worcester County senior care community.
Responsibilities
- Build and nurture relationships with hospitals, rehabilitation facilities, physician practices, senior living communities, social workers, case managers, elder law attorneys, geriatric care managers, and other community partners.
- Become a trusted resource for professionals seeking high-quality non-medical home care for their clients and patients.
- Represent Griswold Home Care at networking events, healthcare meetings, community organizations, and educational programs.
- Maintain regular contact with referral partners through thoughtful follow-up and ongoing relationship development.
- Increase awareness of Griswold Home Care throughout our MetroWest Boston and Worcester County territory.
- Learn our operations, caregiver recruitment, client intake process, and care coordination so you can confidently speak about what makes our team different.
- Collaborate closely with our office team to ensure every referral receives exceptional service from the first phone call onward.
Benefits
- Health, dental, and vision insurance
- 401(k)
- Paid vacation, sick time, and company holidays
- IRS mileage reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
