Community Liaison (Multi Center)

Atrium Centers Hillcrest Nursing & Rehabilitation Community/Northcrest•Muskegon, MI
•Hybrid

About The Position

As a Community Liaison, you’ll serve as a key ambassador for Atrium Centers—building strong referral partnerships, representing our mission in the community, and helping connect residents and families to the care they need. Be a light — to residents, families, and your fellow team members.

Requirements

  • One (1) to two (2) years of experience in healthcare sales and marketing
  • Strong written and verbal communication skills
  • Professional, relationship-driven approach to sales and outreach
  • Ability to work independently while collaborating with leadership teams
  • Positive, dependable, and goal-oriented mindset
  • Excellent attendance and reliability

Nice To Haves

  • Experience supporting multiple sites preferred

Responsibilities

  • Develop and implement effective referral marketing plans to support census growth
  • Build and maintain strong relationships with referral sources and community partners
  • Conduct sales calls to identify new and potential referral opportunities
  • Deliver presentations both within the facility and throughout the community
  • Meet and exceed census goals while aligning with facility and organizational marketing strategies
  • Manage referral relationships with an emphasis on payer mix and market trends
  • Maintain active knowledge of competitors, market dynamics, and acuity trends
  • Identify partnership opportunities with healthcare providers and community organizations
  • Coordinate and deliver in-services to support business development initiatives
  • Maintain in-depth knowledge of facility services, programs, and offerings
  • Identify unmet community needs and support new program or service development

Benefits

  • 100% Employee-Owned (ESOP)
  • 401(k) matching
  • Medical, Dental, Vision, and Life Insurance
  • Paid Time Off & Holiday Pay
  • Tuition Reimbursement to support professional growth
  • Cell Phone Discounts
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