Community Liaison

Trinity Health • Philadelphia, PA

8d • Onsite

About The Position

Trinity Health PACE is seeking a compassionate and proactive Community Liaison to build and maintain strong relationships with healthcare professionals, community agencies, and families. The Liaison plays a vital role in promoting the PACE program and increasing qualified referrals through strategic outreach and engagement.

Requirements

• Bachelor’s degree and 2+ years of sales or marketing experience preferred (or equivalent combination).
• Strong written, verbal, and presentation skills.
• Proficient in Microsoft Office and CRM systems.
• Ability to work independently and manage multiple priorities.
• Medical clearance required prior to employment (North Carolina).

Responsibilities

• Develop and maintain referral networks with senior housing communities, healthcare providers, faith-based organizations, and other relevant groups.
• Educate the community on PACE services via presentations, in-services, and outreach.
• Collaborate with internal teams to align marketing and enrollment strategies.
• Track referrals and community engagements using our Customer Relationship Management (CRM) platform.
• Serve as a knowledgeable and professional liaison to ensure seamless communication between referral sources, families, and the Enrollment Team.

Benefits

• Day-1 Benefits (Low-cost medical, dental, and vision insurance plans).
• Opportunity to get paid daily – through DailyPay
• Paid holidays and generous Paid Time Off (PTO)
• Up to $4,000 in tuition reimbursement annually
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans.
• Opportunity to directly impact the lives of seniors in your community.
• Supportive, mission-driven work environment.
• Competitive pay and comprehensive benefits package.
• Ongoing professional development and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees