Community Liaison

South Sound Behavioral Hospital • Lacey, WA

1d • Onsite

About The Position

JOIN OUR TEAM AS A COMMUNITY LIAISON! Your Work Matters How will you make a difference? As a Community Liaison, you will be at the forefront of our mission, driving business development and fostering relationships that amplify our impact. Your role will be pivotal in maximizing referral potential and developing new business opportunities. If you have a knack for building connections and a passion for mental health advocacy, this is the perfect role for you!

Requirements

• Must have a valid driver’s license.
• Excellent communication, problem-solving, and organizational skills.
• Proficiency in computer software programs.

Nice To Haves

• A Bachelor's Degree in behavioral health, marketing, business administration, or a related field is preferred.
• A minimum of two (2) years in healthcare business development/marketing with measurable results and a knowledge of psychiatric and chemical dependency treatment principles is preferred.

Responsibilities

• Serve as the face of the hospital and its primary advocate in the community, representing our mission and values to external partners and stakeholders.
• Develop and nurture relationships with primary care physicians, EAPs, managed care segments, and primary accounts through regular personal visits, phone calls, and other communication methods.
• Monitor referrals and admissions, devising strategic plans to maximize referral potential and continuously drive growth.
• Maintain a comprehensive account management and contact system.
• Measure and report on performance using data analysis, monitor industry trends to inform strategic decisions and optimize business development efforts.
• Engage with the community to address and resolve patient-related issues.
• Stay informed about industry changes and contribute to ongoing SWOT analysis.
• Participate in internal marketing initiatives and facility events.
• Uphold facility policies and support quality improvement goals.

Benefits

• 401(k) + matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long-term disability insurance
• Paid time off
• Paid Holidays
• Cafeteria on site
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking
• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level