Community Liaison

Providence • Portland, OR

13d • Onsite

About The Position

The Community Liaison is responsible for creating and maintaining positive customer relationships to increase community awareness and referrals for Home Health, Hospice, Home Infusion, PACE, Transitional Care Unit and other services within assigned accounts. This role includes working with discharge planners, facility staff, physicians, and individuals to assess appropriateness for hospice and home health services and facilitate coordination of services, and to ensure appropriate documentation for compliance with agency and statutory guidelines to manage the transition of the patient from an acute care facility to the patient's home or next location of residence. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Home Services Oregon and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• Bachelor's Degree in Business, Healthcare Administration, Marketing, or a clinical discipline. Or Associate's degree plus four years of work experience; or high school diploma plus six years of work experience; is equivalent to the Bachelor's degree.
• 1 year Successful medical sales account management experience.

Nice To Haves

• Coursework/Training Focus on healthcare
• 1 year Sales experience in home health & hospice or infusion marketplace.
• 1 year Experience selling directly to physicians, hospital, discharge planners.
• 1 year Experience with customer relationship and territory management software.

Responsibilities

• Creating and maintaining positive customer relationships to increase community awareness and referrals for Home Health, Hospice, Home Infusion, PACE, Transitional Care Unit and other services within assigned accounts.
• Working with discharge planners, facility staff, physicians, and individuals to assess appropriateness for hospice and home health services.
• Facilitating coordination of services.
• Ensuring appropriate documentation for compliance with agency and statutory guidelines to manage the transition of the patient from an acute care facility to the patient's home or next location of residence.

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level