Community Liaison (Primary Care Sales)

Better-Health-GroupPensacola, FL
Onsite

About The Position

Our mission is Better Health, and our passion is helping others. At Better Health Group, our commitment, passion, and culture set us apart. Our Team Members make a difference each and every day by supporting our providers and payors, ensuring they have the necessary tools and resources to always deliver best-in-class healthcare experiences for our patients. We believe in and live by our mission. As a Community Liaison, you will collaborate and partner with health plan agents and independent brokers to promote our primary care physicians within the FL Panhandle area. This position will primarily focus on the assigned market and surrounding areas. Successful team members build strategic relationships with senior centers, retail locations, and related community providers to establish a preferred referral network. You will plan, coordinate and execute events such as health fairs, doc talks, and information tables within the community to help grow our membership.

Requirements

  • Bachelor’s degree in a related field
  • Two years of marketing project management, communications and/or marketing campaign development, sales, and event planning experience
  • Exceptional interpersonal skills and a caring demeanor
  • Strong critical thinking and problem-solving skills
  • Excellent ability to organize and follow up
  • Must have a current, valid driver’s license and reliable transportation
  • Ability and willingness to travel within the assigned market as determined by business need REQUIRED

Nice To Haves

  • Healthcare industry experience
  • Bilingual English/Spanish highly preferred

Responsibilities

  • Collaborate and partner with health plan agents and independent brokers to promote our primary care physicians within the FL Panhandle area.
  • Build strategic relationships with senior centers, retail locations, and related community providers to establish a preferred referral network.
  • Plan, coordinate and execute events such as health fairs, doc talks, and information tables within the community to help grow our membership.
  • Collaborates with the Marketing Director to execute an action plan for market activities and community outreach to support market growth and retention.
  • Develop strategic relationships with community partners, health plans, physicians, and office teams.
  • Engage with potential and current patients at events.
  • Maintain and update activities and leads in our CRM platform.
  • Conduct presentations to generate leads and increase awareness of Better Health Group.
  • Coordinate marketing collateral required for events and advertisements.
  • Provide support for special projects and educational efforts as directed.
  • Drive market membership goals for both growth and retention.
  • Assists in coordinating general advertising (print, broadcast, digital, and outdoor advertising) for Better Health Group.
  • Maintain relationships with Brokers, Health Plan Insurance Agents, Community Case Workers, and local Vendors associated with the senior population.
  • Follow up with new patients and assist with scheduling initial appointments.
  • Maintain relationships with enrolled patients to assist with membership retention.
  • Plans coordinates and executes local events within the community.
  • Responsible for providing a monthly activity calendar of scheduled community events and forecasting of new outreach opportunities and partner relationships.
  • Obtain positive membership growth by educating potential patients about our Providers and proven healthcare model.

Benefits

  • Compensation w/bonus
  • Medical
  • Dental
  • Vision
  • Disability
  • Life
  • 401k, with employer match
  • Paid time off
  • Paid holidays
  • Monthly Vehicle Allowance
  • Monthly bonus based on performance
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