Community Liaison

Eureka Nursing Center Rehabilitation & Skilled Nursing•Eureka, KS

13d•Hybrid

About The Position

This role blends healthcare knowledge with relationship-building. As a Community Liaison, you’ll partner closely with hospitals, physicians, families, and internal care teams to support admissions and ensure smooth transitions of care—all while working for a team that values professionalism, collaboration, and making a real impact. At Americare, our RISING Team Values guide everything we do: Respect, Integrity, Servant Heart, Inspire, Nurture, Growth. We are proud to make a meaningful impact in the lives of seniors, every single day. Americare communities are more than just workplaces—they are family, where excellence thrives, people are empowered, and fun is part of the culture. We’ve been consistently certified as a Great Place to Work, ranked on Fortune’s Best Workplaces in Aging Services, and named one of the 2025 Best Senior Living providers by U.S. News & World Report. As a Community Liaison, you will serve as the primary connection between our skilled nursing facility and the broader healthcare community. You’ll be the first point of contact for referral sources, families, and discharge planners—guiding tours, coordinating admissions, and building strong relationships that support census growth and continuity of care. You’ll also play a key role in following patients after discharge, ensuring smooth transitions and strengthening long-term partnerships with hospitals, physicians, and other healthcare providers. This is a highly visible, relationship-driven sales role that blends healthcare knowledge, communication, and community outreach. The Community Liaison supports skilled nursing census growth through proactive relationship management, referral development, and admissions coordination. This role works closely with facility leadership to position the community as a trusted post-acute care partner while upholding Americare’s mission, values, and Hometown Hospitality® standards. This role may also be known as: Community Liaison, Admissions Liaison, Marketing Liaison, Healthcare Sales Representative, or Referral Coordinator.

Requirements

Minimum 18 years of age with a high school diploma or GED
Excellent communication and interpersonal skills
Ability to build trust and long-term professional relationships
Strong judgment, organization, and follow-through
Professional appearance and comfort in a highly visible, community-facing role
Valid driver’s license with a good driving record

Nice To Haves

LPN, RN, BSW, MSW, or therapy background (PT, OT, ST, PTA, or COTA) preferred
Case management, admissions, or skilled nursing experience preferred

Responsibilities

Serve as the initial point of contact for referral sources, families, and responsible parties
Coordinate tours and support the admissions process
Collaborate closely with the Administrator and nursing leadership to support census goals
Build and maintain strong relationships with hospitals, discharge planners, physicians, and community partners
Represent the community at networking events, promotions, and outreach activities
Present services in a professional, engaging, and consultative manner
Assess appropriate placement options for prospective residents
Conduct follow-up calls and visits after patient discharge
Maintain a visible, professional presence in the community
Uphold Americare’s mission, values, and Hometown Hospitality® standards