Community Liaison

Victorian Senior Care•Pink Hill, NC

1d•$35,000 - $40,000•Hybrid

About The Position

The Community Liaison serves as the "maestro" of admissions, acting as a vital link between residents of a particular community and the VSC Community. This role is responsible for maintaining and promoting relationships within the community and with the assigned Victorian Senior Care Community. The Community Liaison is the first point of contact for referrals and remains the primary contact throughout the admission process. This position offers incentive pay based on the number of current residents plus up to a 20% commission on the first month's cost of care per move-in.

Requirements

Must have a High School Diploma or GED
Must possess proven skills in sales, written and verbal communication, organization and evaluation
Must have the ability and willingness to perform cold calls and telephone sales calls
Must possess good computer skills with emphasis on working in spreadsheets
Must be goal oriented and competitive
Must be willing to travel up to 50% of the time
Must be able to push, pull, carry and lift up to 50 pounds
Must secure two-step tuberculin skin test (first test prior to hire and second test within two weeks of first test)
Must have no substantiated findings on the NC Personnel Registry or Health Care Program
Must have clear SBI and DMV records and maintain this status during period of employment
Must have a valid NC Driver's License
Must have had at least 8 years of driving experience

Nice To Haves

Some college is preferred

Responsibilities

Create a network of referral sources
Track leads and commitment rates
Conduct tours of the facility
Assess potential residents to ensure the facility can meet their needs
Meet sales goals
Verify financial resources of referrals
Facilitate the admission and ensure all paperwork is completed as required
Monitor guest-relations program with staff in facility
Perform other duties as required by circumstances
Help maintain the self-respect, personal dignity and physical safety of each resident
Be familiar with and able to apply all the home's accident, fire safety, OSHA and emergency procedures
Be familiar with the Adult Care Home Residents' Bill of Rights and assist residents with exercising these rights
Assure careful treatment of Adult Care Home equipment and utilization of supplies
Be responsible for reading and adhering to all Adult Care Home and employee policies
Participate in job-related continuing education as required