Community Liaison

San Antonio Behavioral Healthcare Hospital • San Antonio, TX

6d • Hybrid

About The Position

San Antonio Behavioral Healthcare Hospital is seeking an experienced Community Liaison to join their team. This role serves as a vital bridge between the healthcare facility and the community, focusing on developing referral pipelines, educating the public on services, and building strategic partnerships with stakeholders. The goal is to ensure smooth transitions of care and foster brand trust.

Requirements

• Bachelor’s degree, preferably in Marketing, Healthcare Administration, Business Administration, or 4 years in healthcare marketing, business development, or clinical mental health.
• 3+ years’ experience in healthcare marketing, business development, or clinical mental health.
• Effective and clear verbal and written communication skills
• Strong leadership and managerial skills
• Project and time management skills
• Organizational skills
• Proven expertise solving problems
• Budget management skills
• Proficiency in Microsoft Office Suite and other related software to perform necessary tasks with common office programs

Nice To Haves

• Veterans or individuals with previous military base access are highly preferred.
• Psychiatric health care marketing experience preferred.

Responsibilities

• Serve as the primary point of contact for local leaders, EMS partners, and community organizations to improve integration and community health outcomes
• Attend community events, health fairs, and public service seminars to promote the hospital's services
• Plan and implement educational initiatives that promote specialized treatment programs in both inpatient and outpatient services
• Maintain accurate databases of activities, events, and community feedback to measure the impact of outreach efforts
• Collaborate with intake and clinical teams to align referrals with market capacity
• Track outreach activity, maintain CRM records, and report progress and insights to leadership
• Handle operational aspects of business development opportunities including management of pipeline, internal campaign, and securing final approvals for identified opportunities
• Prepare and present powerful, persuasive presentations that effectively demonstrate the value proposition of the Hospital
• Analyze sales, revenue, invoices, and other important data to ensure business development’s goals and objectives are consistently achieved
• Perform other duties as per the requirements of the organization.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401K Retirement Plan
• Healthcare Spending Account
• Dependent Care Spending Account
• PTO Plan with Holiday Premium Pay
• Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
• Short and Long-Term Disability (with additional buy-in opportunities)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level