Monroe)

Ohio Children's Alliance•St Clairsville, OH

2d•Hybrid

About The Position

The Ohio Children's Alliance is seeking an enthusiastic and community-connected individual to assume the role of Community Liaison for the Behavioral Health Respite Care Capacity Building Initiative. This initiative aims to grow BH Respite capacity in three identified regions in Ohio. This position reports to the Senior Program Coordinator of Behavioral Health Services and collaborates closely with other Coordinators. It is ideally suited for an individual who possesses strong relationships within their assigned county region, the ability to build collaborative partnerships with community stakeholders, and a passion for connecting families with needed behavioral health respite services. The Community Liaison will serve as the regional point of contact for the initiative, working directly with families, community stakeholders, service providers, and local partners within one of three geographic county regions. The role focuses on grassroots engagement, relationship building, building awareness of behavioral health respite, and supporting families as they navigate the respite care system. The ideal candidate will be deeply connected to their local community, demonstrate cultural humility, and excel at building trust with families and community partners. This individual should be comfortable working both independently in the field and collaboratively as part of a statewide team and serve as a passionate champion for behavioral health respite care.

Requirements

High School diploma and at least three (3) years of professional work experience in social services, community outreach, health care, family support, or a related field
A commitment to advancing equity
Excellent written and verbal communication skills, including public speaking
Demonstrated ability to build authentic relationships with diverse families and community stakeholders
Understanding of community dynamics and knowledge of community engagement strategies
Highly organized; resourceful and proactive; pays close attention to detail
Strong time-management skills, with the ability to prioritize tasks
Ability to collaborate with multiple teams of people, simultaneously
Strong customer service orientation and empathy for families facing challenges
Comfortable facilitating small group discussions and community meetings
Ability to work independently, with minimal supervision, and as a member of a team
Travel regularly throughout assigned region for community events, meetings, and family support
Professional attitude and appearance
Valid driver's license and reliable transportation
Ability to work a flexible schedule including some evenings and weekends as needed
Proficiency with Microsoft Office 365 products (Outlook, SharePoint, Teams, Word, PowerPoint, Excel, and Copilot)

Nice To Haves

Bachelor's degree from an accredited college or university in Social Work, Public Health, Public Relations, Marketing, or related field
Experience in behavioral health respite care, child welfare and/or behavioral health systems, or family or peer support programs
Knowledge of local behavioral health system and community resources
Experience with community organizing /outreach or grassroots engagement

Responsibilities

Actively build and maintain relationships with behavioral health agencies, identified behavioral health and recovery county boards, certified providers, and other community partners.
Be an active participant on the Stakeholder Advisory Committee.
Coordinate and facilitate monthly awareness meetings, education sessions, executing regional campaigns, and distributing promotional materials via local channels to reach target audiences, such as tabling at community events.
Assist in the development and implementation of community outreach plans.
Support regional efforts to recruit and retain respite care workforce by connecting potential workers with agencies, promoting workforce opportunities through local networks, and partnering with institutions of higher education to build a pipeline of qualified practitioners.
Provide crucial information, support, and navigation assistance to families throughout the referral process. This includes facilitating warm hand-offs to respite care providers and following up to ensure successful service connection.
Accurately document and track all outreach activities and outcomes.
Gather family testimonials, success stories, and feedback to drive continuous program improvement, through focus groups, needs assessments, and collection of client stories.
Actively contribute regional insights to statewide capacity building and for informing program strategy.
Collaborates closely with the Program Coordinator(s) and fellow regional liaisons to share learnings and align strategies, ensuring consistent service delivery across the state.
Participate in all required team meetings and training sessions.