Community Liaison

South Sound Behavioral Hospital•Lacey, WA

21h•$70,000 - $90,000•Onsite

About The Position

JOIN OUR TEAM AS A COMMUNITY LIAISON! Your Work Matters How will you make a difference? As a Community Liaison, you will be at the forefront of our mission, driving business development and fostering relationships that amplify our impact. Your role will be pivotal in maximizing referral potential and developing new business opportunities. If you have a knack for building connections and a passion for mental health advocacy, this is the perfect role for you! About SSBH Get to know us Outstanding Care, Compassionate People, Unparalleled Service Welcome to South Sound Behavioral Hospital (SSBH), where passion meets purpose in the realm of mental health and substance use disorder treatment. Our 138-bed facility located in Lacey, WA, SSBH is the newest behavioral health facility in the area equipped with cutting-edge safety features to ensure a secure and supportive environment for both our employees and our patients. At SSBH, our expert team, including licensed psychiatrists, compassionate nurses, skilled therapists, and adept technicians, are united by a singular commitment — to deliver exceptional care to every individual, regardless of their financial circumstances. We offer specialized programs to create a haven for patients to embark on their healing journey in utmost comfort. Join us in our transformative mission to redefine mental healthcare through person-centered care. Your unique skills and boundless compassion have the power to profoundly impact the lives of those in need. If you are ready to contribute to a community that values excellence and empathy, seize this opportunity to apply and become a catalyst for positive change at South Sound Behavioral Hospital. To learn more about SSBH, visit us at: https://www.southsoundbehavioralhospital.com/ TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S. Individuals Maintaining Positive Attitude and Commitment To Service

Requirements

A Bachelor's Degree in behavioral health, marketing, business administration, or a related field is preferred.
Must have a valid driver’s license.
A minimum of two (2) years in healthcare business development/marketing with measurable results and a knowledge of psychiatric and chemical dependency treatment principles is preferred.
Excellent communication, problem-solving, and organizational skills.
Proficiency in computer software programs.

Responsibilities

Serve as the face of the hospital and its primary advocate in the community, representing our mission and values to external partners and stakeholders.
Develop and nurture relationships with primary care physicians, EAPs, managed care segments, and primary accounts through regular personal visits, phone calls, and other communication methods.
Monitor referrals and admissions, devising strategic plans to maximize referral potential and continuously drive growth.
Maintain a comprehensive account management and contact system.
Measure and report on performance using data analysis, monitor industry trends to inform strategic decisions and optimize business development efforts.
Engage with the community to address and resolve patient-related issues.
Stay informed about industry changes and contribute to ongoing SWOT analysis.
Participate in internal marketing initiatives and facility events.
Uphold facility policies and support quality improvement goals.

Benefits

401(k) + matching
Health insurance
100% company-paid life insurance coverage up to 2x your annual salary
Vision insurance
Dental insurance
100% company-paid long-term disability insurance
Paid time off
Paid Holidays
Cafeteria on site
Employee engagement events
Employee assistance program
Employee recognition program
Free parking
Career & training development opportunities
Dynamic and inclusive work environment
Engaged management team dedicated to your success
A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations