Community Liaison & Volunteer Coordinator, Home Health & Hospice

Jefferson Healthcare•Port Townsend, WA

3d•Onsite

About The Position

As a Community Liaison & Volunteer Coordinator in Home Health & Hospice at Jefferson Healthcare, you will be a critical part of the interdisciplinary team, acting as a liaison to our patients, their families, and the community. This role serves as the primary non-clinical liaison between our Home Health, Hospice & Palliative Care Department and the community, supporting patient access, care coordination, and program growth. This role also leads the hospice and palliative care volunteer program, coordinating recruitment, training, and engagement to enhance patient and family support.

Requirements

High school diploma or GED required
Minimum of two years of administrative or office experience required

Nice To Haves

Associate's or Bachelor's degree preferred
Experience in volunteer coordination, community outreach, or healthcare preferred

Responsibilities

Serve as the primary point of contact between HHHPC, patients, families, providers, and community partners, ensuring clear and timely communication
Build and maintain relationships with hospital departments, clinics, physicians, care facilities, and community organizations to support awareness and referrals
Educate patients, families, and referral sources on HHHPC services, eligibility, and referral processes
Represent HHHPC in interdisciplinary meetings, case conferences, and community events, including regular participation in coordination meetings (e.g., Hospital Huddle)
Coordinate the full volunteer lifecycle, including recruitment, screening, onboarding, training, scheduling, supervision, and retention
Serve as the primary contact for volunteers, providing guidance, oversight, and support while addressing concerns appropriately