Community Liaison - Hospice
About The Position
Horizon Hospice of Colorado is seeking a compassionate, relationship-driven Hospice Community Liaison to grow appropriate hospice and palliative care referrals through education-based outreach and trusted community relationships. This field-based role works with hospitals, skilled nursing facilities, assisted living and memory care communities, physicians, discharge planners, care managers, senior-service partners, patients, and families. The primary focus is developing new non-affiliated community referral relationships and increasing Horizon's market presence. The liaison will also maintain responsive service to internal and affiliated partners, including Vivage/Beecan relationships, but incentive performance is weighted primarily toward external community growth.
Requirements
- Minimum one year of healthcare relationship development, admissions, community liaison, physician outreach, or healthcare sales required.
- Strong communication, presentation, follow-up, organization, and relationship-building skills.
- Comfortable using Excel, Google Sheets, or other approved tracking tools.
- Valid driver's license, reliable transportation, current auto insurance, and ability to travel locally.
Nice To Haves
- Hospice or home health experience strongly preferred.
- Applicants without healthcare relationship-building experience are unlikely to be considered.
- Existing Denver Metro healthcare or senior-care relationships are a plus.
Responsibilities
- Build relationships with hospitals, physicians, discharge planners, skilled nursing facilities, assisted living and memory care communities, care managers, eldercare professionals, and community partners.
- Conduct education-based outreach, in-services, presentations, and follow-up to develop new non-affiliated community referral sources.
- Educate referral partners, patients, and families about hospice philosophy, palliative care, eligibility basics, and Horizon's referral process.
- Coordinate timely referral handoff to admissions and clinical teams while honoring patient choice and compliance standards.
- Track community vs. affiliate/internal referral activity using Horizon's approved tracker, including qualified referrals, admission outcomes, conversion, and follow-up.
- Support internal and affiliate relationships while prioritizing external community growth.
- Attend community events and represent Horizon Hospice of Colorado professionally.
Benefits
- medical
- dental
- vision
- paid time off
- paid holidays
- mileage reimbursement
- professional development and training
- eligibility for the quarterly incentive bonus plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
