Community Leasing Associate

Fairfield•Pasadena, CA

1d•Onsite

About The Position

As a Community Leasing Associate, you’ll be the face of Fairfield for prospective residents, guiding them through the leasing process and creating exceptional living experiences. This role combines sales, customer service, and marketing to help our communities thrive. The core focus includes serving as the first point of contact for prospects and residents, driving the leasing process and closing deals, and delivering outstanding service to exceed expectations. Additionally, the role involves managing lease files, maintaining accurate records, and utilizing Yardi software for leasing processes. Marketing responsibilities include updating social media and assisting with advertising, as well as staying informed about local market trends.

Requirements

High school diploma or equivalent required.
Minimum of one year experience in customer service, sales, or retail required.
Intermediate knowledge of Microsoft Outlook, Word, and Excel required.

Nice To Haves

Valid driver’s license may be required.
Leasing or real estate experience preferred.
Experience using Yardi or similar property management software a plus.

Responsibilities

Serve as the first point of contact for prospects and residents.
Drive the leasing process and close deals.
Deliver outstanding service to exceed expectations.
Manage lease files and maintain accurate records.
Utilize Yardi software for leasing processes.
Update social media and assist with advertising.
Stay informed about local market trends.
Work safely and cooperatively with others, including supervisors.
Adhere to performance standards despite stressful conditions.
Communicate effectively and respectfully to ensure exceptional customer service.
Follow all federal, state, and local laws and Company policies.