Community Leasing Associate (Lease-Up)

Fairfield•Los Angeles, CA

About The Position

The Community Leasing Associate at The Wylden Apartments, a new lease-up property with 370 units, serves as a point of contact for prospective residents and residents. The role combines sales, customer service, operations, and marketing to support the leasing process and create exceptional living experiences. The associate guides prospects through leasing and helps the community thrive.

Requirements

  • High school diploma or equivalent.
  • Minimum of one year of experience in customer service, sales, or retail.
  • Intermediate knowledge of Microsoft Outlook, Word, and Excel.
  • A valid driver’s license may be required.

Nice To Haves

  • Leasing or real estate experience.
  • Experience using Yardi or similar property management software.

Responsibilities

  • Serve as the first point of contact for prospects and residents.
  • Drive the leasing process and close deals.
  • Deliver outstanding service to exceed expectations.
  • Manage lease files and maintain accurate records.
  • Use Yardi software for leasing processes.
  • Update social media and assist with advertising.
  • Stay informed about local market trends.
  • Work safely and cooperatively with others, including supervisors.
  • Adhere to performance standards despite stressful conditions.
  • Communicate effectively and respectfully to ensure exceptional customer service.
  • Follow all federal, state, and local laws and Company policies.
  • Safeguard residents’ confidential information and access to their homes professionally.

Benefits

  • Competitive compensation plans.
  • Paid time off, including sick days.
  • Paid holidays.
  • Paid time off for volunteering activities (optional).
  • Matched 401(k).
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Flexible spending account.
  • Life insurance.
  • Training, coaching, and mentoring for career development.
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