Community Leasing Associate

Fairfield•Fremont, CA

10h•Onsite

About The Position

As a Community Leasing Associate, you’ll be the face of Fairfield for prospective residents, guiding them through the leasing process and creating exceptional living experiences. This role combines sales, customer service, and marketing to help our communities thrive. The Community Leasing Associate serves as the first point of contact for prospects and residents, drives the leasing process and closes deals, and delivers outstanding service to exceed expectations. This role also manages lease files, maintains accurate records, and utilizes Yardi software for leasing processes. Additionally, the Community Leasing Associate updates social media and assists with advertising, and stays informed about local market trends.

Requirements

High school diploma or equivalent required.
Minimum of one year experience in customer service, sales, or retail required.
Intermediate knowledge of Microsoft Outlook, Word, and Excel required.

Nice To Haves

Valid driver’s license may be required.
Leasing or real estate experience preferred.
Experience using Yardi or similar property management software a plus.

Responsibilities

Serve as the first point of contact for prospects and residents.
Drive the leasing process and close deals.
Deliver outstanding service to exceed expectations.
Manage lease files and maintain accurate records.
Utilize Yardi software for leasing processes.
Update social media and assist with advertising.
Stay informed about local market trends.
Work safely and cooperatively with others, including supervisors.
Adhere to performance standards despite stressful conditions.
Communicate effectively and respectfully to ensure exceptional customer service.
Follow all federal, state, and local laws and Company policies.