Community Integration Specialist

ServiceSource, Inc. • Wilmington, DE

11d

About The Position

The Community Integration Specialist creates, leads, and supports participants in daily programming involving academic, social, life, leisure, and recreational skills. The role assists with developing and implementing Person Centered Plans (PCPs) and Individual Service Plans (ISPs), including outcomes and supports related to social skills, community inclusion, communication, behavior, and skill development. The specialist ensures compliance with applicable state and federal regulations, including Medicaid, licensure, and CARF requirements, as well as other funding-source requirements and company policies and procedures.

The position provides direct support and active engagement, maintains participant records and documentation, helps ensure a safe and orderly environment, and communicates with participants’ families and support teams as directed. The specialist works with colleagues to implement, monitor, and review individual plans and participates in required training and meetings. The work environment is usually quiet. The role regularly requires standing, reaching, and talking or hearing; walking and sitting are occasional. The employee may occasionally lift or move items weighing up to 50 pounds.

Requirements

• High school diploma or GED.
• At least one year of experience working with adults with developmental disabilities or in a related field.
• Ability to relate well to people with disabilities.
• Ability to work in an organized, self-directed, team-oriented manner and relate to people at all levels of the organization.
• Strong interpersonal and organizational skills.
• Ability to interpret written and oral instructions.
• Good judgment and decision-making skills.
• Ability to develop and implement professionally written PCPs and supporting documentation.
• Ability to initiate and lead age-appropriate, engaging activities and social groups.
• Ability to write routine reports and correspondence and speak professionally and effectively to others.
• Knowledge of communication and its resources.
• Physical ability to support participants with personal care, including feeding, toileting, and transferring.
• For employees who drive participants, a current, valid driver’s license and eligibility for coverage under ServiceSource’s driver insurance; passing the online driving training if eligible to drive. Driving requirements vary by site.
• Ability to pass a criminal background check and drug screening.
• Working knowledge of Microsoft Office and other basic computer programs.

Nice To Haves

• A combination of college-level human services courses and experience working with adults with developmental disabilities.
• A bachelor’s degree in a human services field and experience working with individuals with developmental disabilities.

Responsibilities

• Provide active engagement and support, including community integration, training, leisure activities, communication, mobility, behavior support, personal care, bus loading and unloading, medication support, and safety and risk management.
• Provide input on and implement Person Centered Plan outcomes, support activities, and protocols as written; maintain accurate PCP information, quarterly reports, and daily notes.
• Maintain a safe, clean, and orderly environment; promptly report unsafe conditions and medical concerns to the Program Manager or designee, follow written protocols, and report allegations of abuse, neglect, or exploitation according to policy.
• Maintain accurate records and documentation in accordance with PCP, regulatory, and company standards; promptly notify the Program Manager or designee of missing or inaccurate information.
• Communicate with family members, guardians, authorized representatives, residential providers, and Support Coordinators about participant illness, incidents, and progress as directed by the Program Manager or designee; keep team members informed of concerns as needed.
• Perform related duties and responsibilities as assigned or requested.
• Maintain participant records, daily notes, and quarterly reports in accordance with Medicaid, licensure, and CARF standards.
• Adhere to health and safety regulations.
• Participate in the Person Centered Plan process and work with the team to implement, monitor, and review each individual’s written plan.
• Use appropriate behavior intervention, lifting, feeding, and transferring techniques as written.
• Complete and pass the Orientation to Development Disabilities test and competencies.
• Participate in department, participant, and staff committee meetings.
• Participate in training required by funding sources and the corporation.

Benefits

• Medical, dental, and vision plans.
• Company-paid disability, life, and accidental death and dismemberment insurance.
• 403(b) retirement plan with dollar-for-dollar company matching up to 3% of the employee’s contribution, subject to the plan’s stated terms.
• Flexible Spending and Health Savings accounts.
• Employee Assistance Program.
• Wellness Program.
• Tuition Assistance.
• Paid time off that increases with tenure.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED