Community Improvement Officer (Code Enforcement)

City of Claremont•Claremont, CA

2d•Onsite

About The Position

The City of Claremont is seeking a dedicated and professional Community Improvement Officer to help maintain the quality, safety, and character of our community. This is an exciting opportunity for individuals who enjoy a balance of fieldwork, public interaction, investigations, and problem-solving while making a visible impact throughout the City. The Community Improvement Officer will interpret and explain laws and regulations to the general public to gain conformance; respond to complaints; conduct daily field inspections; issue notices and orders of compliance; recommend legal prosecution of persons who fail to respond; and coordinate legal action with the City Attorney. He/she will have excellent verbal and writing skills; be able to clearly explain code requirements and the reasons for them, to the general public; and be able to deal positively with the public in a friendly, courteous, and firm manner. Community Improvement Program staff is tasked with enforcing the Municipal Code in a fair, sensitive and timely manner. Enforcing codes relating to maintenance, zoning, public nuisances, signs, lighting, noise, and development is essential to maintain high quality community neighborhoods and commercial areas. The Community Improvement Program responds to resident complaints and conducts a proactive inspection program. Community Improvement Officers work with all City departments and maintain relationships with outside agencies. The annual work plan for the Community Improvement Division consists of protecting public health and property values through enforcement of property maintenance standards. By working closely with the community. Community Improvement is able to successfully close 95% of cases resolved within 20 days or less of the notice of violation. Furthermore, 98% of all cases are resolved after an administrative citation.

Requirements

At least one year of experience in code enforcement or two years of progressively responsible experience in a position dealing extensively with the public.
High school or GED equivalent
Possession of a valid California State Class C driver's license (Required at time of hire)
PC 832 (citation authority) (Required within three months of employment)
Strong communication and conflict-resolution skills.
Ability to work independently.
Experience dealing with the public in challenging situations.
Knowledge of municipal government, code enforcement practices, and investigative procedures.
Excellent verbal and writing skills.
Ability to clearly explain code requirements and the reasons for them, to the general public.
Ability to deal positively with the public in a friendly, courteous, and firm manner.

Nice To Haves

Municipal experience in inspection or investigative work.

Responsibilities

Enforce the City's codes, including zoning, property maintenance, and abatement of public nuisances and dangerous buildings, housing codes, and other aspects of the Municipal and Land Use and Development Codes.
Interpret and explain laws and regulations to the general public to gain conformance.
Respond to complaints.
Conduct daily field inspections.
Issue notices and orders of compliance.
Recommend legal prosecution of persons who fail to respond.
Coordinate legal action with the City Attorney.
Enforce codes relating to maintenance, zoning, public nuisances, signs, lighting, noise, and development.
Respond to resident complaints and conduct a proactive inspection program.
Work with all City departments and maintain relationships with outside agencies.
Protect public health and property values through enforcement of property maintenance standards.