About The Position

Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Position Summary: We have an exciting opportunity to join our team as a Community Health Worker - Fulltime - Monday - Friday - Brooklyn ( Spanish or Mandarin Speaking). In this role, the successful candidate The Community Health worker is part of an interdisciplinary team that includes, but is not limited to, medical and behavioral health providers servicing patients in the School Based Health Center, as well as staff from school and from co-located Community Based Organization staff who work with elementary school children and their families. By ensuring patients and their caregivers remain or become engaged in services/programming, are educated about self-care issues, and are assisted with access to social services and health care, the Community Health Worker will be part of a team that improves patient health and thus quality of life.

Requirements

  • High School Diploma/GED
  • At least 1 year experience in a health service related field.
  • Bi-lingual- English/Spanish or Chinese, Arabic, Russian or Yiddish depending on targeted patient population.
  • Computer literate (Microsoft Office), telephone, fax machine, and photocopy machine skills required.

Nice To Haves

  • Experience working with families with young children to address and health and social service needs.
  • Qualified candidates must be able to effectively communicate with all levels of the organization.

Responsibilities

  • Screen caregivers for social drivers of health
  • Assist patients and their families with benefits, entitlements, and housing as well as any other identified needs that impact patients physical health and emotional well-being.
  • Advocate for patients when barriers to care exist including language and literacy barriers, access to transportation, problems with insurance coverage, child care problems, appointment scheduling conflict, etc.
  • Provide education to patients and caregivers on the importance of preventive health
  • Advocate for patients and families to ensure that patients get access to services indicated in individual education plans.
  • Collaborate with school and community based organization staff to coordinate services for families.
  • Work with school staff and School Based Health Center team to increase enrollment in School Based Health Center
  • Maintain electronic records and compile statistical data in accordance with the departments standards. Complete documentation within required time frames.
  • Conduct outreach efforts in the community to engage high risk patients in case management services.
  • Maintain caseload size established by the department and meet monthly outreach and engagement productivity requirements.
  • Performs other duties as assigned or volunteered in alignment with NYULMC mission, goals and values.
  • Prepare for and participate in any individual or team meetings/supervision as required by the department.
  • Utilize necessary web based applications and other technologies on a variety of platforms to address population management goals and departmental needs.

Benefits

  • Financial security benefits
  • Generous time-off program
  • Employee resources groups for peer support
  • Holistic employee wellness program (physical, mental, nutritional, sleep, social, financial, and preventive care)
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