Community Health Worker (Pittsburgh, PA)

IMPaCT Care•Pittsburgh, PA

1d•Onsite

About The Position

IMPaCT Care is seeking 10 energetic Community Health Workers (CHWs) for a new partnership with Highmark Health in Pittsburgh, PA. While the role supports Highmark Health's community health initiatives, you will be directly employed by IMPaCT Care. This field-based position requires a significant amount of time spent in the community, including clients' homes, hospitals, clinics, and community organizations. You will also report to Highmark Health locations for meetings, training, and care huddles. The role emphasizes leveraging lived experience and community trust, combined with skills in system navigation, care coordination, and client follow-through, to address barriers to care and improve client outcomes.

Requirements

High school diploma or equivalent
1–3 years in community-based outreach, health education, or related work
Valid driver's license
Must own a vehicle
Must have car insurance
Ability to pass background check and pre-employment screening
Flexibility to cover multiple locations across the area
U.S. citizens
Must have proof of required vaccinations from a primary care MD
TB screening (skin test, blood test, or chest x-ray depending on history)
Hepatitis B vaccination
Measles (Rubeola) vaccination
Mumps vaccination
Rubella vaccination
Varicella vaccination
Pertussis / Tdap (Whooping Cough) vaccination
Influenza vaccination (required August 1 – April 30)

Nice To Haves

Bilingual Spanish preferred
One year of CHW experience
Experience with an EMR system such as Epic
Familiarity with Medicaid, D-SNP, waiver programs, and recertification cycles
Experience with SDOH screening tools (e.g., Hunger Vital Sign, USDA Household Food Security) or case management platforms
Knowledge of HEDIS (Healthcare Effectiveness Data and Information Set) metrics or risk stratification concepts
Strong ties to community organizations: faith institutions, shelters, food banks, or mutual aid networks

Responsibilities

Build trust through consistent presence and culturally aligned, empathetic communication
Identify and address barriers to care: food insecurity, transportation, housing, and more
Connect patients to care teams and community resources; follow up to ensure needs are met
Document all client interactions, needs, assessments, and outcomes in the EPIC EMR system
Complete SDOH (Social Determinants of Health) screenings and update care plans in a timely manner
Participate in integrated care huddles and collaborate with clinical teams
Use feedback and performance data as tools for growth, actively refining your approach based on what the metrics show about client outcomes