Community Health Worker, Social Impacts Team
About The Position
The Community Health Worker is responsible for serving as a liaison/connector between the patient, care team, and the community. Helps bridge conversations with patients and remove barriers that prevent them from accessing health and social services. Conducts telephonic and/or face-to-face outreach to panel of patients for appointment scheduling, needs assessment, and care gap closure. This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.
Requirements
- Requires a H.S. diploma or equivalent
- Experience utilizing electronic medical record
- A minimum of 1 year experience in a healthcare, community-based, or social work environment; or any combination of education and experience which would provide an equivalent background.
Nice To Haves
- Bilingual preferred.
- Certified Community Health Worker preferred.
Responsibilities
- Meets patient telephonically in clinic, facility or at home to help identify social determinants of health impacting patient’s health and general well-being.
- Collaborates with social worker and/or care manager to develop action plan.
- Develops trusting relationship with patients by providing support and advocacy to help achieve health goals.
- Assists patients in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms.
- Facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed.
- Documents interactions with patients and on behalf of patients in medical record.
- Attends meetings as required.
- Travels to worksite and other locations as necessary.
Benefits
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
