Community Health Worker- Full Time

Franklin Medical Center•Winnsboro, LA

1d•Onsite

About The Position

Under the direction of the Rural Health Clinic Non-Clinical Director, the Community Health Worker will serve as a vital link between the community and healthcare providers, assisting individuals and families in navigating healthcare services, improving health outcomes, and promoting wellness.

Requirements

High school diploma or equivalent is required.
Graduate of an accredited Licensed Practical Nurse (LPN) or Medical Assistant (MA) program with an active Louisiana LPN license or MA certification.
Must be willing to obtain Community Health Worker certification within a specified period after employment.
Must have reliable transportation to attend off campus events/activities.
CPR certification is required.
Strong written and verbal communication skills
Familiarity with electronic medical records (EMR)
Ability to read and write effectively
Ability to multitask and manage time effectively when completing several tasks at once
Strong organizational skills
Maintain confidentiality of patient and company information
Strong customer service skills; ability to engage and support diverse populations
Interpersonal skills and compassion
Ability to work independently and as part of a collaborative team
Proficient with computers and ability to learn computer software

Nice To Haves

Certificate in community health or related field preferred.
Prior experience in community health, social services, or healthcare is preferred, but not required.

Responsibilities

Engage with community members to provide education on health-related topics, preventative care, and available services.
Promote health literacy and encourage individuals to utilize healthcare resources effectively.
Assist patients in accessing healthcare services, including scheduling appointments/follow-ups, completing community care referral forms, navigating insurance, and following up on medical treatments.
Provide support to patients to ensure continuity of care.
Answer, screen, and forward incoming calls. Record messages and forward them to the appropriate person.
Provide basic and accurate information in-person and via phone/email.
Assist with registering patients such as entering and/or scanning patient information into the computer system, ensuring that patient information is up to date, and collecting copays, deductible, etc.
Conduct basic health screenings, including blood pressure, glucose, and other relevant checks.
Refer patients to appropriate medical professionals for follow-up as needed.
Act as an advocate for patients by addressing barriers to care, such as transportation, language, or financial challenges.
Support patients in understanding their rights and available community resources.
Collect and document patient data, track outcomes, and provide regular reports to the Non-Clinical RHC Director.
Maintain accurate and up-to-date records as required by regulations and facility standards.
Work closely with healthcare providers, social workers, and community organizations to ensure patients receive comprehensive and coordinated care.
Attend and participate in team meetings and training sessions as required.
Organize and participate in health fairs, workshops, and other outreach activities aimed at improving community health and awareness.
Acts as a Rural Health Clinic LPN as directed by the supervisor
Assists with triage and performing assessments such as recording vital signs and height/weight
Attend off-campus events/activities via reliable transportation (e.g. personal vehicle).
Properly use and maintain all office equipment in the work area.
Adhere to all clinic infection control, hazardous waste, and pharmacy protocols
Perform other duties as assigned.