Community Health Worker, Social Impacts Team

Elevance Health•St. Louis, MO

4d•Remote

About The Position

The Community Health Worker is responsible for serving as a liaison/connector between the patient, care team, and the community. Helps bridge conversations with patients and remove barriers that prevent them from accessing health and social services. Conducts telephonic and/or face-to-face outreach to panel of patients for appointment scheduling, needs assessment, and care gap closure.

Requirements

Requires a H.S. diploma or equivalent
Experience utilizing electronic medical record
A minimum of 1 year experience in a healthcare, community-based, or social work environment; or any combination of education and experience which would provide an equivalent background.

Nice To Haves

Bilingual preferred.
Certified Community Health Worker preferred.

Responsibilities

Meets patient telephonically in clinic, facility or at home to help identify social determinants of health impacting patient’s health and general well-being.
Collaborates with social worker and/or care manager to develop action plan.
Develops trusting relationship with patients by providing support and advocacy to help achieve health goals.
Assists patients in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms.
Facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed.
Documents interactions with patients and on behalf of patients in medical record.
Attends meetings as required.
Travels to worksite and other locations as necessary.