Bilingual Community Health Worker
About The Position
The Community Health Worker (CHW) provides culturally responsive, community-based services designed to address social drivers of health and improve overall health outcomes. This role supports individuals in accessing medical care, behavioral health services, and essential community resources through care coordination, system navigation, health education, and advocacy. Working in alignment with Medi-Cal Community Health Worker benefit requirements, the CHW engages participants using a strengths-based, trauma-informed approach to promote stability, self-sufficiency, and improved well-being.
Requirements
- High school diploma or equivalent required.
- Minimum of two (2) years of experience in community-based services, care coordination, or related human services work.
- Bilingual in English and Spanish (required).
- Strong written and verbal communication skills.
- Ability to manage multiple priorities and maintain timely, accurate documentation.
- Basic computer proficiency, including experience with electronic records systems.
- Valid California driver’s license, reliable transportation, and proof of auto insurance.
Nice To Haves
- Community Health Worker (CHW) certification or eligibility for certification.
- Associate degree or coursework in public health, human services, social work, or a related field.
- Experience working within Medi-Cal or managed care environments.
- Familiarity with Social Drivers of Health (SDOH) frameworks and care coordination models.
Responsibilities
- Conduct participant intake, eligibility verification, and informed consent processes.
- Administer Social Drivers of Health (SDOH) screenings and comprehensive needs assessments.
- Collaborate with participants to develop individualized action plans utilizing SMART goals.
- Engage participants using culturally responsive, strengths-based, and trauma-informed practices.
- Provide health education tailored to individual participant needs.
- Assist participants in accessing healthcare services, behavioral health support, public benefits, housing, employment, and transportation resources.
- Coordinate referrals and follow up to ensure successful connection to services.
- Accompany participants to appointments, as needed, to support engagement and continuity of care.
- Advocate on behalf of participants to reduce barriers and improve access to care and services.
- Document all services accurately and timely within the electronic health record (EHR).
- Utilize the PIP (Problem, Intervention, Plan) format for all progress notes.
- Ensure documentation meets Medi-Cal, managed care, and organizational compliance standards.
- Track service delivery, referrals, and participant outcomes as required.
- Participate in documentation audits, chart reviews, and quality improvement initiatives.
- Participate in case conferences, team meetings, supervision, and required trainings.
- Collaborate with peer support staff, providers, and community partners to ensure coordinated care.
- Maintain professional boundaries and adhere to all organizational policies and procedures.
- Perform other duties as assigned to support program goals and participant success.
Benefits
- Overtime eligible in accordance with applicable California wage and hour laws.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
