Community Health Worker (CHW) – HIV Program (grant-funded) - Voorhees, Haddonfield, Sewell, and Burlington, NJ
About The Position
The Community Health Worker (CHW) supports individuals living with HIV by serving as a liaison between patients, providers, and community resources to improve access to medical care, behavioral health services, and supportive programs. This role focuses on patient navigation, care coordination, health education, and addressing social determinants of health, including transportation, food insecurity, insurance, language access, and financial barriers. The CHW assists eligible patients with grant-supported co-pay resources, promotes retention in care, and ensures compliance with the EIP grants.
Requirements
- Patient Navigation & Care Coordination
- Social Determinants of Health (SDOH) Intervention
- Documentation, Compliance & Reporting
- Interdisciplinary Collaboration
Responsibilities
- Assist patients in navigating HIV-related medical care, including primary care, specialty services, and behavioral health appointments
- Support linkage to care, retention in care, and re-engagement of out-of-care patients
- Coordinate appointment scheduling and follow-ups in collaboration with clinical and administrative teams
- Provide education on treatment adherence, preventive care, and available support services
- Provides emotional support to patients to ensure they remain/advance on the care continuum
- Conduct needs assessments to identify barriers such as transportation, food insecurity, housing instability, insurance gaps, and language access
- Connect patients to internal and external community resources to address identified needs
- Collaborate with community-based organizations and partners to enhance service delivery
- Facilitate support groups
- Maintain accurate, timely documentation in electronic health records and program tracking systems
- Ensure compliance with the EIP grants, including Ryan White and Elixir, including eligibility verification and service documentation
- Participate in audits, monitoring visits, and quality improvement activities
- Monitors patient no-show reports and conducts outreach to re-engage patients in services
- Work closely with providers, nurses, social workers, case managers, and administrative staff to ensure coordinated, patient-centered care
- Collaborate with interpreter services to support effective communication for patients with Limited English Proficiency (LEP)
- Participate in team meetings, case conferences, and program planning efforts
- Support quality improvement projects
Benefits
- medical (including prescription)
- supplemental insurance
- dental
- vision
- life and AD&D insurance
- short- and long-term disability
- flexible spending accounts
- retirement plans
- tuition assistance
- voluntary benefits
- tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
