Community Health Worker Program Coordinator

NEW KENSINGTON CDC•Philadelphia, PA

13h•Hybrid

About The Position

New Kensington Community Development Corporation (NKCDC) is a community development corporation committed to sustainable development in housing opportunities, economic development, vacant land strategies, community engagement, health and wellness, and real estate development. NKCDC advances social equity and economic empowerment by nurturing and creating opportunities for residents to live and actively shaping their neighborhoods of choice. To that end, NKCDC provides free resources to residents and businesses in the Kensington, Fishtown, and Port Richmond neighborhoods. NKCDC has a strong reputation, both locally and nationally, with longstanding credibility of serving as a trusted and valuable partner and collaborator. The organization is one of only two community development organizations in Philadelphia chartered members of the NeighborWorks America network. Our current work using a trauma-informed community engagement model, applying a racial equity lens across the organization, and leading programs at the intersection of health and housing are keeping NKCDC at the cutting edge of community development. NKCDC draws on the strengths of the communities in Kensington, Fishtown, and Port Richmond — a population of over 62,800, 23% of whom live below the federal poverty level — to make sure neighborhood development benefits all residents. More information can be found at nkcdc.org.

Requirements

High School Diploma or GED plus 1-3 years of experience with CHW work.
Ability to effectively communicate and engage with diverse audiences in public settings.
Basic computing knowledge, including proficiency in Word, Excel, and Outlook.
Strong interpersonal skills, communication skills, flexibility, and attention to detail.
Commitment to cultural humility and ability to work with diverse, underserved communities.

Nice To Haves

Community Health Worker (CHW) certification or equivalent training is preferred.
Bachelor's Degree in Social work or Human Services preferred.
Previous case management experience preferred.
Previous experience in community outreach, engagement, or program coordination is preferred.
Strong organizational and time management skills, with the ability to manage multiple tasks and prioritize effectively.
Familiarity with the Kensington neighborhood is a plus.
Bilingual (Spanish and English) preferred.
Flexibility to work off-site, and to work evenings, and weekends occasionally as needed.

Responsibilities

Oversee the day-to-day operations of the CHW program, including the coordination and support of CHW training, orientation, and ongoing development.
Adhere to the Care Management Model.
Ensure that CHWs are effectively engaged in community outreach and that they adhere to program guidelines and goals.
Coordinate training sessions for new CHW cohorts, including preparation, orientation, and support throughout the training process.
Assist instructors with training logistics and content, ensuring that CHWs receive comprehensive and effective training.
Facilitate CHWs in engaging with community members to assess and address needs related to housing, utilities, health, nutrition, employment, and other services.
Support CHWs in conducting surveys, collecting data, and documenting outreach activities.
Support the Development of relationships with community organizations, city agencies, businesses, and schools to enhance resources and support for the CHW program.
Strengthen connections between NKCDC, external partners, and other organizations to create resources for client participants.
Provide administrative support and coordination for the CHW program, including documentation, case management reviews, activity tracking, and report preparation.
Maintain accurate records of training, outreach efforts, case reviews, and program impact.
Support grant reporting requirements.
CHW certifications; coordinate certification requirements, track certification completions, submit certification applications.
Organize and plan community events, workshops, and other outreach activities to promote health initiatives and engage residents.
Coordinate ongoing professional development activities for CHWs, including access to training, workshops, and career advancement opportunities.
Serve as a role model for CHWs, providing support for their professional growth.
Perform additional tasks as assigned to support the overall goals and needs of the CHW program.