Community Health Worker Manager

Health and Welfare Council of Long Island • Huntington Station, NY

3d • Onsite

About The Position

The Health and Welfare Council of Long Island (HWCLI) is seeking an experienced, energetic, passionate, and socially conscious Community Health Worker Manager to support the HWCLI and HEALI missions. This role involves leading and supporting a diverse team of Community Health Workers (CHWs) in delivering high-quality, person-centered, and culturally competent social care coordination across HEALI's service area. The manager will be responsible for supervising day-to-day operations, providing ongoing training and support to the CHWs, and ensuring program goals are met. This position reports to the Director of Social Care and Navigation.

Requirements

• Bachelor's or Master's degree in Public Health, Social Work, Human Services, or a related field.
• Minimum of 3 years' experience supervising or managing staff in a health, human services, or community-based setting.
• Experience working with or managing Community Health Workers or similar frontline outreach workers.
• Strong interpersonal and team leadership skills, with a proven ability to manage a diverse team.
• Proficiency in Microsoft Word, Excel, and PowerPoint; comfort learning other data and case management systems.
• Knowledge of social determinants of health and experience working with Medicaid populations or other vulnerable communities strongly preferred.
• Candidates must reside within a reasonable commuting distance of Nassau and Suffolk Counties or be willing to relocate prior to their start date.

Nice To Haves

• Bilingual or multilingual abilities are a plus.
• Knowledge of Unite Us preferred but not required.

Responsibilities

• Supervise, mentor, and support a diverse team of CHWs working across multiple communities.
• Oversee CHW workflows, schedules, and caseloads to ensure timely outreach, screenings, and service navigation for members.
• Monitor performance metrics and documentation quality, providing coaching and corrective action as needed.
• Lead team meetings and individual supervision sessions to support professional development and continuous quality improvement.
• Supervise utilization of Unite Us and act as a liaison between CHW team and broader HEALI team on Unite Us functionality.
• Collaborate with internal teams and external partners to ensure effective coordination of care and integration of social services.
• Support recruitment, onboarding, and training of new CHWs in alignment with HEALI standards and best practices.
• Utilize tools such as Microsoft Word, Excel, and PowerPoint to create reports, manage schedules, track performance, and present program updates.
• Promote a supportive, inclusive, and equity-focused team culture that reflects the communities served.
• Manage site coordination when CHWs are placed at partner locations, including organizing schedules and working with site support staff.
• Other duties as required.

Benefits

• Salary range: $85,000-$100,000/year
• Employer-paid health insurance for single individuals
• Retirement plan with Employer contribution after 1-year
• Disability insurance
• Flexible spending accounts
• Paid time-off
• Opportunity to work in a dynamic environment on a new state-wide initiative to improve health equity

What This Job Offers

• Job Type: Full-time
• Career Level: Manager