Pathways to Community - Community Health Worker Lead - Health and Human Services (0626)

Coconino County•Flagstaff, AZ

5d•Hybrid

About The Position

Pathways to Community is a collaborative partnership between the Coconino County Sheriff’s Office and Coconino County Health and Human Services (CCHHS) that provides reentry support to individuals transitioning from the Coconino County Detention Facility back into the community. The Community Health Worker (CHW) Lead serves as the lead for Community Health Worker services and is responsible for coordinating daily CHW operations, supervising and supporting CHW staff, and ensuring timely engagement with individuals both prior to and following release from custody. This position reports to the Pathways to Community Manager and plays a critical role in fostering a collaborative, trauma-informed environment that supports successful reentry outcomes through connection to behavioral health, healthcare, housing, transportation, employment, and other community-based resources. Under general direction, is responsible for work of significant difficulty in performing professional community re-entry and community health work for the Pathways to Community Program, performing related work as assigned. Please Note: This is a limited appointment position funded through Legislative Funding SB1735 ending 06/30/2027

Requirements

Bachelor’s degree in related field and two years’ experience in a directly related role serving a community-based or vulnerable populations; OR, any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.
Must obtain an Arizona driver's license by date of hire and maintain it throughout employment.
Final job offer will be contingent upon a satisfactory 5-year Arizona Motor Vehicle Report.
Fingerprint clearance may be required.
Working knowledge of the challenges faced by people reentering society after incarceration and ability to develop effective programs to address these challenges
Working knowledge of programs and services provided by governmental and non-governmental organizations that work to improve the health of the community
Working knowledge of basic public health issues, methods, and principles
Working knowledge of social determinants of health and engaging vulnerable populations
Working knowledge of helping others improve their health status and quality of life
Working knowledge of relevant public health training and educational resources to support public health goals and improve individual outcomes
Working knowledge of business English, spelling and arithmetic, punctuation and grammar
Working knowledge of office practices and procedures
Working knowledge of criminal justice systems
Working knowledge of the prevalence of behavioral health and substance use and related needs of individuals
Working knowledge of principles and practices of crisis intervention and trauma informed care
Skill in social skills demonstrative of empathy and support
Skill in interpersonal skills, community building, and conflict mediation
Skill in delivering training and providing individual communication/coaching
Skill in utilizing Microsoft Office applications and web-based technologies
Skill in motivational interviewing
Ability to utilize behavior management strategies
Ability to conduct assessments
Ability to adapt to individual needs of clients
Ability to understand and maintain confidentiality of client information
Ability to accept, understand, and relate to clients who have behavioral, emotional, learning, or physical disabilities
Ability to be trained in safety/security and behavior management procedures
Ability to successfully manage competing demands
Ability to work impartially with individuals of various socioeconomic, ethnic, and cultural backgrounds
Ability to work within a team environment and collaboratively to accomplish common goals and objectives.
Ability to perform duties independently in rapidly changing environments
Ability to work safely and support the culture of workplace safety
Ability to establish and maintain effective working relationships with employees, other agencies, and the public
Ability to follow written and verbal instructions
Ability to communicate effectively verbally and in writing
Ability to interact and communicate effectively with individuals from different cultural and socioeconomic backgrounds
Ability to successfully support and motivate clients
Ability to follow instructions with a minimum of direction
Ability to work independently and make decisions within the framework of established guidelines
Ability to work cooperatively and effectively in a team environment

Nice To Haves

EPICS-II (Effective Practices in Correctional Settings) training or certification.
Experience working as a Community Health Worker, case manager, peer support specialist, or in a similar role serving justice-involved populations.
Experience providing coordination or training support to staff or teams in a community-based setting.
Compassionate, trauma-informed professional deeply committed to serving individuals involved in the criminal justice system and supporting their successful transition back into the community.
Believes in treating every person with dignity, respect, and without judgment.
Skilled at building trust and rapport with individuals experiencing complex and urgent needs.
Experience connecting justice-involved individuals to community-based services.
Highly organized, adaptable, and able to effectively manage competing priorities in a fast-paced, high-demand environment.
Strong communicator, effective problem-solver, and team player committed to improving outcomes for individuals reentering the community.

Responsibilities

Performs the duties of Community Health Care Worker I and II
Serves as the Community Health Worker team Lead
Coordinates re-entry services for clients providing resource navigation services to improve client outcomes
Leads case staffing meetings for program clients with program staff and partners
Supervises and evaluates the work of Community Health Workers and facilitates training as needed
Conducts training and outreach efforts in the community
Identifies culturally appropriate training modalities for delivery to clients and community in response to identified community need
Responsible for assigning and reviewing the work of others
May be responsible for the development of additional trainings as required for the population(s) served
Oversees Community Health Worker schedules, work plans, performance evaluations and disciplinary actions
Acts as department liaison with various agencies providing resources
Completes Community Health Worker client chart review and audits for PTC clients
Performs related duties and fulfills responsibilities as assigned
Driving
Working with and around others, co-workers, clients, agencies, etc.
Working alone
Dealing with interruptions
Repetitive motion (hand/wrist) for computer input and driving
Vision acuity (near/far)
Hearing and speech for ordinary conversation
Touch/finger dexterity for computer work