Community Health Worker II

Central Health•Austin, TX

11d

About The Position

The Community Health Worker II (CHW II) is a trusted member of the community, with an advanced proficient of the culture, language, socio-economic status, and life experiences of the community served. The CHW II acts as a liaison and provides experienced cultural mediation between healthcare, social services, and the community. The CHW II helps Central Health members and patients access needed services and resources, as well as, building individual, community, and system capacity through health knowledge and self-sufficiency. The CHW II may provide high-level support of a variety of services including social services, clinical education, advocacy, assistance with applying for health care coverage and resources. The CHW II will be responsible for patient documentation, project organization, and team collaboration. The CHW II works independently to provide services through informing, outreach, patient navigation, and community health education. The CHW II may provide services through community outreach, the Central Health Navigation Center, Central Health Clinics, or other health care settings.

Requirements

High School Diploma or equivalent required.
Two (2) year of experience working in community based setting required.
Certified Community Health Worker (CHW) or completion of an approved 160-hour competency based Community Health Worker training program certified by DSHS Within 6 Months Required

Nice To Haves

Associate's Degree preferred.
Bachelor's Degree preferred.

Responsibilities

Proficient in Community Health Worker CH job duties
Develops and coordinates a plan of care for social determinants of health (SDOH), including referrals to other agencies and facilities.
Manages staff and vendors responsible for helping residents and their families navigate and access health coverage and health care services, identify and overcome barriers to care, and provide health education.
Identifies and actively communicates in community, health, and public events, alliance meetings, neighborhood associations, health & wellness events, resource fairs, and faith-based events.
Provides training on non-medical determinants of health to other health care professionals and the community.
Teaches community classes and leads community events.
Maintains collaborative working relationships with existing community partners to expand coordinated efforts and reach additional populations.
Determines the need for and manages the dissemination of education materials.
Serves as a primary contact and liaison for patient advocacy.
Completes, records, and submits patient experience surveys.