Community Health Worker - Ambulatory

Tower Health • Philadelphia, PA

4d • Hybrid

About The Position

The Community Health Worker will work primarily with specific target populations including but not limited to non-English speaking populations of geographic target areas. The Community Health Worker will work closely with internal and external stakeholders or partners including but not limited to clinical/medical/dental providers, primary care teams, and other agencies to improve patient care and outcomes. Patient outreach interactions may be telephonic, video/digital, or in-person or offsite. Depending on department, Community Health Worker may need to be bilingual or be knowledgeable of specific department terminology such as medical or dental. Screen for health referrals outside of hospital. Commute to patient homes for follow-up visits; Reliable transportation required. Knowledge of behavioral health.

Requirements

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
• Valid Driver's License and Insurance
• Relevant experience
• Lived experience
• Change Management
• Collaborative Skills
• Computer Skills to include use and navigation
• Customer Service Skills
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• Good Reasoning Skills
• Listening Skills
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Multitasking
• Organizational Skills
• Prepare & Give Presentations
• Problem Solving Skills
• Service Orientation
• Strategic Thinking

Nice To Haves

• bilingual
• knowledgeable of specific department terminology such as medical or dental
• Reliable transportation required

Responsibilities

• Screen for health referrals outside of hospital
• Commute to patient homes for follow-up visits
• Improve patient care and outcomes
• Patient outreach interactions may be telephonic, video/digital, or in-person or offsite

Benefits

• Generous time off
• tuition assistance
• comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program
• Retirement Savings Program
• Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED