Community Health Representative Supervisor
About The Position
The Community Health Representative Supervisor leads and develops a team of Community Health Representatives delivering patient outreach, care navigation, advocacy, and support services. The role monitors staff productivity, documentation quality, program performance, and patient outcomes, and drives continuous improvement initiatives. The supervisor collaborates with medical, dental, behavioral health, and community partners to improve care coordination and reduce barriers to healthcare access. The position also analyzes program data, prepares reports, tracks performance metrics, develops and maintains community partnerships, and represents Chapa-De at outreach events and community meetings. This is a full-time position with a Monday–Friday schedule from 8:00 A.M. to 5:00 P.M. Chapa-De is a nonprofit community outpatient health center serving American Indians and low-income individuals in its communities, with clinics in Auburn and Grass Valley, California.
Requirements
- At least 3 years of experience as a Community Health Representative, Community Health Worker, Patient Navigator, or in a closely related role.
- At least 1 year of supervisory, lead, or team coordination experience, with demonstrated success coaching and developing staff.
- Experience using Electronic Health Records (EHRs) and Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
- Ability to analyze program data, prepare reports, track performance metrics, and support quality improvement initiatives.
- Valid driver's license, proof of automobile insurance, and an acceptable driving record.
- Ability to travel throughout the service area as needed.
Responsibilities
- Lead, coach, and develop a team of Community Health Representatives to ensure high-quality patient outreach, care navigation, advocacy, and support services.
- Monitor staff productivity, documentation quality, program performance, and patient outcomes, and drive continuous improvement initiatives.
- Collaborate with medical, dental, behavioral health, and community partners to improve care coordination and reduce barriers to healthcare access.
- Analyze program data, prepare reports, and track performance metrics to evaluate community impact and support strategic decision-making.
- Develop and maintain partnerships with community organizations, schools, social service agencies, and healthcare providers.
- Represent Chapa-De at outreach events and community meetings.
Benefits
- Employer-paid health insurance: 100% employee coverage and 80% dependent coverage for medical, dental, and vision.
- 17 days of paid time off.
- 11 paid holidays.
- 8 or more paid sick days, accrued at 1 hour for every 30 hours worked.
- Retirement plan with a 6% employer match.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
