Community Health Program Coordinator

IMPaCT Care•Los Angeles, CA

1d•$50,000 - $70,000•Onsite

About The Position

As a CHW Program Coordinator, you are the operational engine behind our CHW program in Georgia. You connect eligible patients to life-changing care, keep data clean and actionable, and ensure the program runs smoothly — even when things get complicated. You work closely with CHWs, Field Managers, and clinical partners, bridging the gap between people and the systems that support them.

Requirements

1–3 years of experience in program coordination, research administration, or equivalent
Demonstrated experience with data collection, analysis, and protocol implementation
Proficiency in Microsoft Excel (reporting, data organization, pivot tables)
Strong written and verbal communication skills
Excellent organizational skills and keen attention to detail
Ability to work independently and solve problems effectively
Flexibility and adaptability in a fast-paced environment
Ability to work on-site in Atlanta, GA

Nice To Haves

Bachelor's Degree in Public Health, Social Work, Healthcare Administration, or a related field
Experience with an EMR system such as EPIC or case management platforms
Familiarity with SDOH screening tools (e.g., Hunger Vital Sign, USDA Household Food Security)
Experience with program or research enrollment workflows
Knowledge of Medicaid, D-SNP, or public benefits programs
Comfort working in community health, social services, or healthcare settings

Responsibilities

Identify, contact, and enroll patients eligible for the IMPaCT CHW program
Conduct persistent, multi-channel outreach to engage hard-to-reach patients
Support CHW staff schedules and day-to-day program activities
Track enrollment pipeline and flag gaps or delays proactively
Collect and organize program data accurately and consistently according to protocol
Build and run reports in Excel and program platforms to monitor enrollment, quality, and outcomes
Translate data into actionable insights for the team and program leadership
Support program evaluation to measure and communicate impact
Manage multiple concurrent workstreams; keep timelines and deliverables on track
Identify operational bottlenecks and recommend system-level improvements — not just quick fixes
Use feedback and performance data as tools for continuous program improvement