Community Health Educator

St Vincent De Paul • Phoenix, AZ

8d

About The Position

Community Health Educators (CHEs) support the delivery of culturally responsive, evidence-based health education, chronic disease prevention, participant engagement, outreach, and care coordination services for underserved individuals and families. CHEs work within a team-based model and assume increasing responsibility, independence, leadership, and operational oversight as they progress through the career ladder. The career ladder is designed to support workforce development and provide opportunities for individuals entering the health professions to gain experience while developing the skills necessary for advancement within the organization. Community Health Educators support education programs, participant engagement, outreach, documentation, and community partnerships. All levels are cross-trained, with increasing expectations for independent program delivery, leadership, mentoring, program ownership, and operational oversight.

Requirements

• Bilingual English/Spanish required.
• Valid driver’s license and reliable transportation.
• Typically 2+ years of community health, health education, healthcare, or related experience, or demonstrated proficiency through successful performance as a Level 1 CHE.
• Successful completion of Level 2 competency checklist.
• Typically 4+ years of progressively responsible community health, health education, or healthcare experience.
• Demonstrated leadership, mentorship, and program ownership.
• Successful completion of Lead CHE competency checklist.

Nice To Haves

• Associate degree, bachelor’s degree in progress, or coursework in Public Health, Health Education, Nutrition, Community Health, Social Work, or a related field preferred.
• Experience in customer service, community outreach, education, volunteer programs, or healthcare preferred.
• Interest in chronic disease prevention and community health.
• Associate degree or bachelor’s degree in a health-related field preferred.
• Advanced certifications encouraged (CHW, National DPP Lifestyle Coach, DTR/NDTR, etc.).
• Associate or bachelor’s degree in a health-related field preferred.
• Advanced certifications preferred (CHW, National DPP Lifestyle Coach, DTR/NDTR, etc.).

Responsibilities

• Deliver culturally appropriate health education and behavior change support.
• Support participant engagement, retention, and follow-up.
• Assist participants in overcoming barriers to health and self-management.
• Support education programs, workshops, and outreach activities.
• Prepare educational materials and resources.
• Participate in community outreach and recruitment efforts.
• Maintain accurate and timely documentation.
• Collect participant data and outcomes.
• Support quality improvement efforts and program evaluation activities.
• Assist with education program delivery and participant support activities.
• Supports participant outreach, enrollment, scheduling, and follow-up.
• Collects and documents participant information and outcomes.
• Assist with preparation of educational materials and program resources.
• Participates in outreach events and community engagement activities.
• Supports volunteers, interns, and program activities as directed.
• Completes required organizational and departmental training.
• Builds competency across all program areas.
• Performs all Level 1 duties.
• Independently delivers education services and program activities.
• Facilitates individual and group education sessions with minimal supervision.
• Manages assigned participant cohorts and program activities.
• Coordinates participant follow-up, retention, and re-engagement efforts.
• Supports onboarding and training of volunteers, interns, and new staff.
• Provides guidance and support to Level 1 CHEs.
• Participates in quality improvement and workflow enhancement activities.
• Coordinates outreach and community engagement activities.
• Troubleshoots routine participant and operational challenges.
• Performs all Level 1 and Level 2 duties.
• Serves as a mentor and resource for CHE staff.
• Assists with onboarding, training, and coaching of staff, interns, and volunteers.
• Coordinates day-to-day program workflows and staffing coverage.
• Supports implementation of new programs and services.
• Assists with quality improvement, program evaluation, and outcome tracking.
• Supports participant retention and engagement initiatives.
• Identifies workflow barriers and recommends operational improvements.
• Serves as liaison between frontline staff and department leadership.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED