Community Guardianship Client Coordinator

Ada County•Boise, ID

17h•Hybrid

About The Position

The Ada County Clerk’s Office, proudly named one of Idaho’s Best Places to Work multiple years in a row, is driven by a passion for public service and building trust in government. Our culture is rooted in kindness, joy, innovation, transparency, and a focus on what matters most: our customers and each other. If you have both the heart and the drive to serve the public, we’d love to meet you. The Ada County Clerk’s Office is a great place to work! Within Ada County, there are more than 2300 employees dedicated to enhancing our community’s quality of life. Within the Clerk’s Office there about 200 employees and this is an exciting opportunity to join a team that’s making a real impact every day. The position requires the use of independent judgment and discretion. The Board of Community Guardians and BOCG Program Manager provide general oversight of the program.

Requirements

Bachelor's degree from an accredited university in Social Work (preferred) or related field or any equivalent combination of education, training and experience which would enable the employee to perform the primary job functions
Ability to perform complex life dependent decisions for others
Knowledge of basic bookkeeping procedures
Knowledge of modern office equipment, practices and procedures
Knowledge of Idaho Code as it relates to guardianships
Knowledge of Court operations and procedures
Skill in the operation of a personal computer, use of MS Office Suite
Skill in organizational and administrative functions
Skill in working cooperatively with other agencies
Skill in written and verbal communication
Skill in developing programs, policies and procedures and establishing short- and long-term goals
Ability to establish and maintain computerized records systems and prepare reports
Ability to interpret and explain policy, Idaho Code, and county resolutions
Ability to prepare accurate reports from statistical information
Ability to maintain confidentiality
Ability to follow written and verbal instructions
Ability to maintain effective working relationships
Incumbent will be required to use county vehicle to drive throughout the county to conduct some duties
Able to earn and maintain National Guardianship Certification
Must possess and maintain a valid Idaho driver’s license
This position has been designated safety sensitive and therefore the incumbent is subject to random drug testing

Responsibilities

Acts as legal guardian for clients
Acts as advocate for clients including providing consent for financial decisions, medical treatment, locating housing, and benefits
Works with medical professionals to ensure health care needs are being met
Visits facilities of clients in the community to perform wellness checks & advocates for potential needs
Visits facilities of potential clients in the community and conducts investigation regarding eligibility for BOCG services and submits reports
Attends court hearings pertaining to clients or prospective clients as directed by Program Manager or Client Coordinator Lead
Assesses program needs and assists with program goals and objectives
Maintains cooperative relationships with community resources
Prepares regular reports for BOCG regarding client activities, progress, issues and concerns
Purchases and delivers personal supplies to clients
Transports clients to medical related appointments
Maintains files for clients and volunteers, and ensures files are current and accurate
Performs clerical duties as necessary
Provides in-person advocacy for clients and in-person administration in office