Community Engagement Supervisor

Houston Food Bank•Houston, TX

22h•$55,120 - $68,900•Hybrid

About The Position

The Community Engagement Supervisor facilitates key partner or resident meetings, oversees and/or supports collaborative projects, ensures accountability for metrics, and serves as a key representative during community meetings, coalitions, townhalls, etc. In addition, the Community Engagement Supervisor analyzes and leverages data from a variety of qualitative and quantitative sources in order to assess neighborhood-level needs and create demographic-led action plans. Adhere to PACT values. (Purpose: Using our strengths passionately to contribute to our mission. Accountability: Choosing to rise above one’s circumstances and demonstrating ownership to achieve results. See It. Own It. Solve It. Do It. Courage: Standing up for what’s right and acting. Transparency: Doing things openly and honestly).

Requirements

Bachelor's degree from an accredited four-year college or university in Management, Social Science, Social Work, Public Health, Government, or a closely related field
3+ years of relevant experience
2+ years of supervisory experience
Must have reliable transportation, a valid driver’s license, and insurance
Ability to work with a diverse population
Strong communication skills that can help make complex topic easy to understand
Ability to delegate tasks and manage multiple priorities in a face-paced environment
Critical thinking skills
Strong accountability, well organized, and pays keen attention to detail
Strong planning and problem-solving skills
Maintain professional working relationships and work as part of a team
Planning, problem-solving and engagement skills
Willing to assist others and provide strong customer service skills
Command of Microsoft Office Suite containing Office, Outlook, Word, PowerPoint, and Excel
Flexibility to adapt to changing priorities to work, project or scope
Carries out responsibilities in accordance with HFB policies.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Is legally able to work in the United States.

Nice To Haves

Master’s degree preferred

Responsibilities

Coordinates, facilitates, and hosts key partner or neighbor meetings in-person or virtually to derive final action-oriented goals and ensure annual workplan objectives progress.
Oversees and/or supports collaborative projects that are either grant or general funds by remaining visible, accountable, and demonstrating confidence in a leadership role.
Ensures accountability for the capturing, processing, and review of both qualitative and quantitative data to be shared with the Director of Community Engagement and other departments for strategic planning sessions.
Works collaboratively with other Houston Food Bank (HFB) departments and peers/staff on projects to cross-pollinate information and offer support related to the work portfolio from within Community Engagement.
Maintains professional and consistent visibility within the HFB service area and priority areas.
Prospects and grows new collaborations as needed.
Represents HFB in committees, coalitions, neighborhood groups, and at outreach events that advance community voice and social cohesion efforts.
Communicates with internal and external stakeholders, as needed.
Oversees projects, deliverables, and tasks to ensure timely completion.
Maintains data integrity of stakeholder engagement software.
Supports the Director of Community Engagement in the development, implementation, and oversight scope reflected in annual workplans.
Assists with the planning and informing of the general budget.
Supports grants in collaboration with the Development Department in identifying opportunities, authoring grant content, reporting, compliance, and grant budget management.
Manages one (1) or more direct reports by providing guidance and/or oversight to employees and/or contractors.
Develops and maintains roles, responsibilities, and expectations.
Practices performance management in support of employee development, and perform administrative duties associated with being a people manager.
Responsibilities include interviewing, planning, assigning, directing work, and resolving problems.
Responsibilities also include sponsoring and participating in and/or supporting project teams sponsored by other management team members.