Community Engagement Specialist

Canandaigua National Bank & Trust Co•Pittsford, NY

4d•$25 - $30

About The Position

The Community Engagement Specialist provides administrative and program support for Canandaigua National Bank’s community engagement initiatives, including philanthropic giving, employee volunteer programs, community partnerships, department communications, and related outreach activities. The role collaborates with employees, community partners, and internal departments to support the successful execution of these initiatives. The specialist administers charitable contributions, sponsorships, and community investment programs; coordinates sponsorship benefits and related event fulfillment; and communicates with nonprofit organizations, community groups, employees, vendors, and other partners. The position also supports bank events, volunteer activities, employee engagement initiatives, workplace giving campaigns, and employee-driven fundraising. The role drafts and distributes communications; maintains department databases, calendars, files, contacts, giving history, and other records; and supports the employee-led Community Connections giving committee. Additional duties include preparing presentations and reports, supporting community engagement systems and workflow improvements, assisting with annual planning and budgeting, processing invoices and purchase requests, representing the bank at community events, and maintaining the confidentiality of customer, partner, and bank information.

Requirements

A B.S. or B.A. degree in communications, public relations, marketing, business administration, nonprofit management, or a related field.
At least three years of experience in administrative support, communications, marketing, event coordination, community relations, or a related field.
Demonstrated experience developing written communications for internal and external audiences.
Exceptional written, verbal, and interpersonal communication skills, with the ability to communicate effectively with employees, community partners, and other stakeholders.
Ability to manage multiple assignments and meet deadlines.
Strong attention to detail and accuracy.
Ability to interact with all levels and business lines within the organization.
Ability to build relationships and collaborate among diverse segments of the community.
Professional demeanor and commitment to providing excellent service.
Proficient PC skills, including all Microsoft Office products.
Ability to travel to meetings and community events.

Nice To Haves

Knowledge of nonprofit organizations, community partnerships, charitable giving, or sponsorship processes.

Responsibilities

Administer charitable contributions, sponsorships, and community investment programs, including reviewing, processing, and tracking requests and payments.
Coordinate sponsorship benefits, including event registrations, ticket distribution, attendee communications, promotional materials, signage, supplies, and related fulfillment.
Communicate with nonprofit organizations, community groups, employees, vendors, and other partners regarding requests, documentation, decisions, and program requirements.
Support bank events and volunteer activities, as assigned by the manager.
Support employee engagement initiatives, including workplace giving campaigns, employee-driven fundraising activities, and related communications and coordination.
Draft and distribute internal and external communications related to community engagement activities, volunteer opportunities, charitable giving, and community partnerships, as assigned by the manager.
Maintain department databases, calendars, files, community contacts, giving history, employee connections, relationship manager information, and other records.
Support Community Connections, the employee-led giving committee, through grant coordination, applicant communication, recordkeeping, and preparation of committee materials.
Prepare presentations, reports, and materials for the Community Engagement Team, Executive Team, and other audiences, as assigned.
Support administration of community engagement systems and identify opportunities to improve workflows, data accuracy, and reporting.
Assist with development of the annual community engagement plan, giving strategy, and department budget.
Process invoices, purchase requests, and other department documentation.
Represent the bank at community events and volunteer activities, as needed.
Serve as a professional ambassador for the bank in interactions with employees, nonprofit organizations, and community partners.
Maintain confidentiality of customer, partner, and bank information.