Community Engagement Specialist

Apex Midwest•Town of Geneva, WI

1d•$50,000 - $55,000•Hybrid

About The Position

Apex Service Partners is seeking a dynamic and locally focused Community Engagement & Social Media Specialist to support our growing presence across the Wisconsin market. This role is responsible for developing engaging, market-specific content while building strong relationships within the communities we serve. The ideal candidate is both creative and strategic, with a passion for storytelling, community involvement, and brand advocacy. This position will serve as a key connector between our branch teams, customers, and local communities - ensuring our brand is visible, trusted, and actively engaged at the local level.

Requirements

Proven experience in social media management, content creation, and community outreach
Demonstrated ability to develop and maintain a consistent professional or brand voice
Strong understanding of the business and performance side of social media channels
Excellent verbal and written communication skills
Highly interpersonal with the ability to build relationships across diverse audiences
Strong knowledge of local communities within the Wisconsin market
Ability to work both independently and collaboratively in a fast-paced environment
Proficiency with social media platforms, analytics tools, and content creation software
Valid driver’s license and access to reliable transportation; willingness to travel locally within a 2-hour radius

Nice To Haves

Bachelor’s degree in Marketing, Communications, or a related field

Responsibilities

Develop, curate, and publish high-quality, locally relevant content across social media platforms, including Facebook, Instagram, X (Twitter), and others
Maintain a consistent, authentic, and engaging brand voice tailored to each local market
Capture photo, video, and real-time content from field activities, events, and branch initiatives
Act as the primary liaison between Apex branches and their surrounding communities
Build and maintain strong relationships with local organizations, businesses, and community leaders
Identify opportunities for partnerships, sponsorships, and grassroots engagement
Plan, coordinate, and attend local events, including trade shows, sponsorships, and community initiatives
Represent Apex Service Partners in a professional and positive manner at all times
Ensure consistent and impactful brand visibility throughout the Wisconsin market
Embody Apex’s core values and uphold the highest ethical and professional standards
Serve as a brand ambassador across all interactions, both online and in-person
Gather customer feedback and market insights from local interactions
Monitor social media engagement and community sentiment
Provide regular reporting on performance metrics, local trends, competitor activity, and customer preferences
Train and support branch personnel on social media best practices and community engagement strategies
Provide guidance to ensure brand consistency across all locations