Community Engagement Specialist

Career Team•Everett, WA

7d•Onsite

About The Position

Career Team is looking to hire a Community Engagement Specialist. The work is performed under the supervision of the Program Director. This role involves serving as the company's representative in external partner and stakeholder discussions, leading communication and marketing efforts to promote the regional brand, and building pipelines to enhance community awareness and engagement with available services. They also proactively engage with employers in key industries to plan and build out an access point model and follow all protocols set forth by the funder.

Requirements

Bachelor’s degree in business, marketing, public relations, or community organization or development
3+ years of experience in business, marketing, public relations, education, human and/or workforce development services
Knowledgeable about the WIOA program and other workforce program requirements
A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
Sharp attention to detail with strong organizational, analytical, research, and critical thinking skills
Computer literate with proficiency in Microsoft Office (e.g., Word, Excel), PowerPoint, Canva, Google, case management or customer relations software applications
Exceptional time management skills to meet deadlines and work under pressure
Excellent verbal and written communication skills
A Valid Driver’s License

Nice To Haves

Knowledgeable about the local region and relevant partners
Master's or MBA degree
Astounding ability to multitask and be proactive

Responsibilities

Work collaboratively with the community and partner organizations to meet customer needs, particularly in the areas relevant to the program emphasis
Represents the company (when designated by the Project Director) discussions, planning processes, continuous improvement processes, and/or special initiatives
Facilitate operational and tactical connections with partner organizations (and program staff) relevant to improving or scaling existing resources available to WIOA-enrolled customers, ensuring intentional relationship-building with community and other stakeholders
Strong business acumen
Polished presentations skills
Play a leadership role in communication efforts and initiatives (traditional and social marketing channels) relevant to promoting the regional brand and increasing the impact of outreach, marketing, and customer engagement
Assist with the coordination of any special events at the American Job Centers (AJC) or in the community relevant to increasing performance outcomes
Build and improve existing pipelines for customers to American Job Centers
Enhance community awareness of and engagement with available services and resources
Maintain accurate and thorough completion of required documentation and reports
Approach each day and task with a solutions-oriented and responsive mindset
Other duties and programs as needed