Community Engagement Manager

San Diego Community Power • San Diego, CA

2d • Hybrid

About The Position

San Diego Community Power seeks an experienced manager and outreach professional to join our team as the Community Engagement Manager. The Community Engagement Manager will serve as a liaison between Community Power’s internal team and community stakeholders to help inform the public about Community Power operations and programs. This role involves direct communication with community-based organizations, government staff, local leaders and members of the public. The Community Engagement Manager will support the design and implementation of strategic outreach activities, with oversight from the Sr. Community Engagement Manager, cultivate stakeholder relationships, and deepen Community Power’s commitment to meaningful community engagement throughout the region.

San Diego Community Power is a community-driven, not-for-profit public agency providing cleaner energy to the San Diego region. Formed in 2019, Community Power is the second largest Community Choice Aggregator (CCA) in California, serving nearly 1 million customer accounts across its member agencies: the Cities of San Diego, Chula Vista, Encinitas, Imperial Beach, La Mesa and National City, as well as the unincorporated areas of San Diego County.

San Diego Community Power was formed in 2019 as a public, not-for-profit community choice aggregator (CCA) in the San Diego region. We began electric service in 2021 and now serve seven member agencies: the Cities of San Diego, Chula Vista, Encinitas, Imperial Beach, La Mesa and National City, as well as the unincorporated communities of San Diego County. San Diego Community Power was formed to bring local control and customer choice to San Diego while also providing clean and renewable energy at competitive rates. We are the second largest CCA in California, serving nearly 1 million customers. For more information, please visit SDCommunityPower.org.

At SDCP, we value diversity and are committed to creating an inclusive environment for all employees. We represent a diverse customer base and hope to hire employees that reflect our communities. We provide equal employment opportunities to all applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Requirements

• Ability to communicate and collaborate effectively with a variety of individuals representing diverse cultures, backgrounds and languages
• Excellent verbal, written and interpersonal communication skills
• Strong passion for customer service and commitment to community-centered engagement
• Experience in tailoring and presenting information to community groups and organizations
• Experience in event management and planning
• Excellent organizational skills and attention to detail
• Demonstrated outreach program design and/or project management experience as may have been gained with public agencies, environmental organizations and/or outreach organizations
• Ability to exercise sound judgment, professionalism, diplomacy and discretion in dealing with sensitive and complex issues
• Familiarity with the local San Diego political, social and economic landscape, as well as regional stakeholders
• High proficiency with Microsoft Office Suite, Word, Excel and PowerPoint, SharePoint, customer relationship management (CRM) platforms and ability to use virtual meeting applications
• Ability to travel throughout San Diego County and attend evening and weekend meetings and community events as needed.
• Must have access to reliable transportation, and if driving an automobile, a good driving record.
• Must reside in San Diego County or be willing to relocate upon hire

Nice To Haves

• Proven track record of achieving strong community engagement results
• Written and verbal Spanish proficiency
• Ability to run public meetings in compliance with the California Ralph M. Brown Act
• Experience supervising and managing employees, interns and/or volunteers
• Experience tracking expenses and developing annual budget proposals

Responsibilities

• Supervises and supports a team of community engagement staff, interns and volunteers, managing the scheduling for outreach personnel and events
• Acts as the main staff liaison to the Community Advisory Committee and administers monthly meetings, which includes cultivating relationships with members, leading member onboarding, ongoing support and recruitment, and working with its officers and the Clerk of the Board to create agendas, educational opportunities, host briefings, and overall meeting management
• Supports the coordination, participation and execution of outreach activities and events, including tabling, facilitating community meetings, presenting educational materials and participating in public forums, which may include weekends and hours outside of regular business hours
• Supports the development, execution, and evaluation of community outreach strategies to increase awareness of Community Power programs, rebates, incentives and offers, and strengthen public trust
• Identifies partnership opportunities with organizations throughout San Diego County, targeting influential groups and community leaders to build support for Community Power’s initiatives and programs
• Builds and maintains relationships with key stakeholders including members of the environmental and social justice communities, neighborhood and community development organizations, and local schools, colleges and universities
• Attends and represents Community Power at public events to clearly articulate the agency’s mission, programs and customer benefits
• Trains contractors, staff and volunteers on Community Power ambassadorship
• Performs other duties as assigned

Benefits

• Group health benefits, including medical, vision, and dental insurance, for eligible FT employees.
• $100,000 Life & AD&D policy
• Short-term disability (STD) and long-term disability (LTD) coverage that is 100% paid by SDCP.
• 457(b) plan for employee contributions
• SDCP contributes 10% of eligible compensation to the employee’s Money Purchase Plan.
• 11 holidays per year
• Paid winter holiday (between 12/24-12/31)
• 160 hours of accrued paid time off per year (increases with time in service)
• 96 hours per year of accrued paid sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager