Community Engagement Liaison
About The Position
Bloodworks Northwest is seeking a Community Engagement Liaison to join their Marketing and Communications Department. This role involves collaborating with various departments to achieve collection goals and leveraging external relationships to support Bloodworks' objectives. The incumbent will be responsible for growing brand recognition and the donor base within the Pacific Northwest, coordinating with internal teams on donor recruitment and outreach strategies, and partnering with community organizations to recruit blood donors. The position also involves developing and maintaining a network of community relationships, serving as a primary liaison for special projects and blood drives, supporting donor center participation, developing action plans for unmet goals, responding to concerns, and gathering market intelligence.
Requirements
- Bachelor’s degree in marketing, Business Administration, or related field, or equivalent combination of education and related work experience.
- A minimum of 3 years of Account and Customer Relationship Management experience is required, preferably in a healthcare environment.
- Ability to thoroughly understand the market, solutions/services Bloodworks NW can provide, and market competitors.
- Ability to both establish and manage external partner relationships and understand and coordinate internal processes.
- Solid overall business/financial acumen.
- Solid computer skills, including the use of standard business software (Word/Excel/Smartsheet/etc.)
Nice To Haves
- Medical Technology or health care background preferred.
Responsibilities
- Grow Bloodworks’ brand recognition and donor base within the Pacific Northwest.
- Coordinate with Business Intelligence, Marketing, Donor Engagement, and Community Engagement colleagues on donor recruitment, special projects, and strategize outreach to the community.
- Collaborate with community partners to recruit blood donors by leveraging their internal and external audiences and marketing channels to encourage blood donation, recruit donors, and support the community blood supply.
- Collaborate with Donor Services when needed to set up blood donation sites, special projects, and process refinement/development.
- Leverage organization-wide promotions, campaigns, and messaging through systematic and regular outreach to community partners.
- Develop, build, and maintain a network of community relationships with organizations such as businesses, community groups, educational organizations, and faith-based organizations with influence.
- Serve as primary liaison with donor groups/community partners for special projects and blood drives.
- Support donor center participation through community engagement outreach.
- Develop action plans for corrective actions when goals are not being met.
- Respond to community, sponsor, and donor concerns or complaints.
- Proactively gather competitive/market intelligence and report key findings.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Family coverage
- Retirement plans (401(a) & 403(b))
- Consolidated paid leave program (4.8–6.8 weeks of time off accrued per year, based on length of service)
- Subsidized transit program
- Educational reimbursement
- Relocation assistance bonus (for candidates hired from outside of our service area)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
