Community Engagement Intern

Silicon Valley Clean EnergySunnyvale, CA
Hybrid

About The Position

The Community Engagement Intern will support SVCE’s efforts to reach all customers and communicate the agency’s mission and values. Within the Customer Success department, this intern will participate in efforts like event tabling, public presentations, developing educational resources, networking with community groups, and more.

Requirements

  • Strong written and verbal communication skills
  • Strong presentation skills
  • Appropriate and professional customer service
  • Able to work independently and balance a variety of projects
  • A Bachelor’s Degree in progress or from an accredited university or college in: Political or social sciences, marketing and communications, environmental science, or related coursework
  • Must have customer service or environmental education experience
  • Valid California Class C driver’s license required.
  • Ability to perform standard office-based physical activities with reasonable accommodations.
  • Ability to perform standard office-based physical activities and public event tabling needs (Lifting, transporting, and setting-up community event booth requires ability to move heavy boxes).
  • Employees are regularly required to sit, walk, and stand; talk or hear, in person and by telephone; reach with hands and arms.
  • Employees are occasionally required to walk, and stand for prolonged periods; stoop, bend, kneel and twist; and may lift up to twenty pounds.
  • Employees must be able to communicate in person, in writing, and by telephone with Board members, management, co-workers, vendors, consultants, and with the public in face-to-face, one-on-one, and group settings.
  • Vision See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and operate assigned equipment.
  • Hearing Hear in the normal audio range with or without correction.

Nice To Haves

  • Prior experience in marketing, communications, or community engagement is a plus
  • Creative skills are a plus, such as: Graphic design in Adobe and/or Canva
  • Photography and videography, including editing for social media in CapCut and/or InShot

Responsibilities

  • Coordinate, attend, and staff SVCE table for public events like community festivals, resource fairs, farmers’ markets, and more
  • Virtual and in-person outreach to local community groups as an SVCE representative
  • Interact with SVCE customers and stakeholders in timely, professional manner at in-person events or via mail/phone
  • Create content for SVCE such as blog posts, social media, videos, and more
  • Organize and take inventory of tabling event supplies and materials regularly
  • Support ongoing SVCE education programs (education funding opportunities and annual scholarship)
  • Support energy efficiency toolkit partnership with local libraries and coordinate with local libraries as needed
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