SSVF Carolinas - Community Engagement Housing Specialist - Rocky Mount

VOA Chesapeake and Carolinas•Rocky Mount, NC

12d•$42,000 - $42,000•Hybrid

About The Position

Outreach duties promotes programs and resources to homeless individuals in the community and performs a variety of services to encourage homeless individuals to participate in the SSVF program that enable them to obtain housing and or remain housed and stable. The role assists low-income Veteran households with identifying and obtaining or retaining safe, stable and affordable permanent housing. It involves outreach to rental-property owners and other resources in the community to establish a pool of rental properties to rapidly rehouse homeless Veterans and their families. The role also involves working with landlords to negotiate rent or move-in deposits on behalf of the Veteran household. The goal is to establish positive community and landlord relationships that foster successful placements and housing stability, and to provide engagement efforts that meet targeted goals for the program and community recognition and growth of the organization. This role is expected to improve operational efficiency, service delivery, and financial performance.

Requirements

A High School Diploma or GED with previous work experience is required.
Must be privileged to drive according to the criteria set forth by Agency MVR guidelines.
Valid drivers license in jurisdiction of residence
Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)
Acceptable Criminal background check, OIG Exclusion check
Negative Drug Screening
Must be organized, professional, and able to work independently as well as possess problem solving and active listening skills
Nonjudgmental attitude towards people who are homeless or at risk, alcohol or other drugs and/or struggle with mental health problems and or other disabilities
Verbal, written, and reading fluency in English
IT/technology skills with ability to learn new program processes and maintain functional Outlook Calendar, mobile phone, email, etc.
Computing skills including familiarity with Microsoft Office and the use of the internet
Ability to work well within a team
Willingness to be flexible and assist with various tasks as assigned
Familiarity with the community and resources in those communities that are assigned.

Nice To Haves

A minimum of 2 years experience working with homeless individuals and families including veterans is preferred.
Veteran or member of a veteran family is a plus.
CPR/First Aid Certification must be acquired and maintained once employed

Responsibilities

Provide outreach support for SSVF Program and case management teams and act as an additional resource for Case Managers
Coordinate client outreach and landlord recruitment efforts for SSVF Program
Develops inter-agency relationships to enhance the referral processes
Serve as liaison with local landlords, community organizations and other potential agency resources
Coordinate and maintain good landlord/tenant relations
Facilitate and/or conduct outreach activities including presentations to service providers and potential landlords, community fairs, one on one engagement, and education on available housing resources
Attends and participates in public meetings and presentations to explain the SSVF program
Facilitates and encourages the exchange of information with local, county, and regional agencies
Facilitates the coordination of services with community partners, as assigned
Maintains and updates knowledge through conferences, seminars and in-service trainings as determined in consultation with SSVF leadership
Coordinate outreach efforts for the SSVF Program including but not limited to: establish an outreach plan to target the participants as outlined in the SSVF program guidelines, develop a key schedule to visit the VA, shelters, and other places that homeless and low-income families (Veterans) are likely to congregate, and develop communication/ updates with the VA and other key housing and community providers
Work with persons served, family members, collaborating housing agencies and professionals to establish SSVF services and additional resources
Travel to housing sites to engage landlords and property managers, etc via recruitment efforts, distributing brochures, flyers, and other program marketing items
Communicate effectively (under confidentiality rules) with clients service team with services or supports regarding SSVF program services and housing
Ensure participant category reassessments are completed according to specific SSVF requirements
Participate in program and professional supervision, attend required staff Team meetings and trainings, and contribute to team-based collaborative planning
Complete all appropriate reporting for SSVF goals and targeting
Complete other duties as needed and requested
Assist low-income Veteran households with identifying and obtaining or retaining safe, stable and affordable permanent housing.
Outreach to rental-property owners and other resources in the community.
Establish a pool of rental properties in our service areas to then rapidly rehouse homeless Veterans as well as their families.
Work with landlords to negotiate rent or move-in deposits on behalf of the Veteran household.