Community Engagement Coordinator

Giving Kitchen•Atlanta, GA

1d•$55,000 - $62,000•Hybrid

About The Position

This role is designed to grow with the organization, starting with learning existing volunteer systems, deploying them for major events, and partnering to build a new initiative. In the first year, the focus will be on understanding and improving current volunteer systems, executing volunteer deployment for two major events, and launching the GK Advocate program. The role will also involve evaluating and implementing new volunteer management systems. Beginning in 2027, the role will evolve to building and scaling a national volunteer program, including designing infrastructure, pathways, and partnerships. This position requires someone energized by both execution and strategic building, comfortable with learning existing processes and eventually creating new ones. It offers the chance to grow with a movement and shape the volunteer infrastructure for the next decade.

Requirements

3+ years of experience coordinating or managing a volunteer program, event staffing operation, or community engagement initiative.
Demonstrated success learning, operating, and improving existing volunteer or event systems—not just building from scratch.
Experience supporting or launching a new program or initiative in partnership with a cross-functional team.
Familiarity with volunteer management software, CRM platforms, or partnership platforms (such as Salesforce, Galaxy Digital, or similar); experience evaluating and implementing new tools is a plus.
Experience working with nonprofit programs, community partnerships, or mission-driven organizations preferred.
Comfort with regular travel to support volunteer activity in regional and national markets.
A relationship builder who connects easily with people from all backgrounds and makes everyone feel welcome at the table.
A systems thinker who can operate within existing structures and identify opportunities to improve them—and who knows when to build something new.
A clear, warm communicator who can train, motivate, and coordinate volunteers with patience and enthusiasm.
An organized project manager who can juggle multiple events, timelines, and volunteer groups at once without dropping a detail.
A curious, adaptive learner who is energized by new platforms, tools, and ways of working.
Belief that volunteers are partners in the mission and treating them accordingly.
Ability to learn existing systems, improve them, and build toward future needs.
Leading with warmth and honesty, following through on commitments.
Energized by growth and the idea of building something national and lasting.

Nice To Haves

Experience evaluating and implementing new tools is a plus.

Responsibilities

Learn existing event volunteer systems, processes, and documentation thoroughly, and identify opportunities for improvement.
Plan and execute volunteer deployment for two major Giving Kitchen events, ensuring a seamless and meaningful experience for every volunteer.
Partner with the Community Engagement Manager to build and launch the GK Advocate program—a structured advocacy and engagement initiative tied to our partnership platform—including role design, recruitment, onboarding, and activation.
Evaluate existing and new volunteer management platforms and tools, and lead the implementation of systems that will support the program’s long-term growth.
Document learnings, gaps, and recommendations that will inform the national volunteer strategy beginning in 2027.
Design a national volunteer program strategy that supports Giving Kitchen’s expansion into new markets while strengthening our existing Atlanta base.
Develop scalable recruitment, onboarding, and training systems that can be deployed consistently across regions.
Create tiered volunteer pathways (one-time, recurring, and leadership roles) that grow engagement over time.
Establish standardized policies, role descriptions, and best practices that maintain quality and safety as the program expands.
Build volunteer leadership roles and a pipeline that helps committed volunteers take on greater responsibility over time.
Source and recruit volunteers through community partnerships, restaurant industry relationships, corporate groups, and digital outreach.
Develop and deliver onboarding and training content that prepares volunteers to represent Giving Kitchen with confidence and care.
Design recognition and appreciation practices that reflect our Warm and Welcoming values and keep volunteers coming back.
Own the volunteer scheduling and deployment process for events and other program needs.
Maintain accurate volunteer records, hours, and impact data using our volunteer management and CRM systems.
Serve as the primary point of contact for volunteers, answering questions and resolving issues with warmth and responsiveness.
Coordinate logistics for volunteer-supported events, including supplies, site readiness, and day-of communication.
Work closely with Programs and Client Services to understand volunteer needs across our direct service work.
Partner with the Community Engagement Manager on volunteer engagement tied to the GK Advocate program and community partnerships.
Collaborate with Development on volunteer engagement tied to fundraising events and donor relationships.
Support regional staff and partners as we expand our national footprint, ensuring volunteer programming is consistent and locally relevant.
Track volunteer hours, retention, satisfaction, and program impact, and translate data into clear insights for leadership.
Regularly evaluate and refine volunteer processes based on feedback and outcomes.
Provide volunteer program updates and metrics for board materials, grant reports, and organizational dashboards as needed.