Community Engagement Coordinator

Veterans Community Project•Longmont, CO

About The Position

Veterans Community Project (VCP) was founded in Kansas City, Missouri, in 2016 by a group of combat Veterans with a determination to do better for Veterans in need. Today, VCP is growing nationwide to serve more Veterans everywhere, ensuring no one is left behind. Our proven model has an 85% success rate at getting Veterans back on their feet. The team members and co-founders of VCP operate with innovation, entrepreneurism, and grit in their mission to serve those who served. We move with swift, bold action, driven by purpose. We believe in collaboration, community, compassion, and above all, serving Veterans with dignity and respect. We serve all Veterans with that ethos—regardless of length or type of service, or discharge status.

Requirements

Passion for the mission of VCP.
Bachelor's degree or equivalent experience.
Exceptional interpersonal skills, self-awareness, and a commitment to building relationships.
Ability to work with and train volunteers as needed to meet goals.
Strong verbal and written communication skills with the ability to develop and deliver compelling arguments regarding the value proposition of VCP.
Ability to express ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of donors, volunteers, and staff.
Advanced knowledge of technical computer skills in Microsoft Office (Word, Excel, Outlook, PowerPoint) and social media.
Self-management and assurance - assesses own skills and abilities and identifies areas for improvement; willingly accepts constructive feedback; seeks developmental opportunities; sets and achieves goals and deadlines; works independently and establishes priorities with minimal direction.
Provide excellent customer service to internal and external constituents.
Flexibility is a key attribute for this position. VCP is a fast-paced environment. A willingness to take on additional duties, or change course, to ensure the success of the organization is essential.
Must possess intellectual curiosity and a desire to continuously learn and grow as well as curiosity to understand how your job impacts the work of others.
Must have organizational skills and attention to details. Can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. Must have the ability to manage projects, workload and engage constructively with the other members of the VCP team.
Strong performance management and evaluation capabilities are required including the willingness and ability to ensure accountability. Spends his/her time and the time of others on what's important; quickly zeroes in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
Must possess a valid driver's license, maintain an insurable driving record, and be able to operate an agency vehicle as required by the position.

Nice To Haves

Knowledge of a non-profit donor CRM is preferred (ie: Raiser’s Edge, NEON, Salesforce, Virtuous, etc.).

Responsibilities

Develop and implement a strategic plan for the monthly giving program, Honor Corps, including working with National Marketing Team to develop collateral material, emails, etc.
Develop a donor centric philosophy for volunteer engagement to build lasting, meaningful relationships with volunteers to include tracking volunteer hours; inviting volunteers to participate in multiple activities; and developing/implementing volunteer stewardship.
Create volunteer communications (with support from National Marketing Team) to include collateral material, appreciation notes, monthly volunteer e-newsletters, and promote opportunities through social media and website.
Proactively identify future marketing, event, and partnership needs.
Recruit, screen, place, train/prepare and track (in the CRM) volunteers through a variety of channels, providing meaningful opportunities that meet VCP’s needs.
Assist National Marketing Team with event coordination of VCP signature events.
Assist Dir. Of Development in fundraising efforts including gift solicitation (both sponsors and in-kind) and stewardship, work closely with Dir. of Development to ensure timely follow up and contact with donors and potential donors.
Approve applications for and support all VCP of Longmont third-party events to ensure these activities have the proper VCP materials, merchandise, equipment (include tiny home), and staffing (VCP employees and/or volunteers); ensure volunteers are trained and prepared for events; follow up with volunteers after events ensuring recognition and thank you’s are timely.
Assist National Marketing Team with social media to help tell the VCP of Longmont story.
Respond to all volunteer inquiries within 48 hours.
Support planning, implementation & promotion of local Veteran engagement programs.
Develop and maintain strong relationships with potential volunteer sources (i.e. youth groups, churches, schools, and corporations).
Coordinate and participate in community events.
Be able to share the VCP story and Mission Statement.