Community Educator - Hope Center
About The Position
ChristianaCare is seeking a Community Health Worker to promote access to services, provide health education, and assist community members in navigating the health care and social services systems. This role involves creating connections between vulnerable populations, the healthcare system, and community resources, conducting patient assessments, and maintaining a caseload. The position requires frequent travel within New Castle County to community locations, patient homes, the main office, and hospitals. The Community Educator will utilize platforms like Unite Delaware and resources at the Hope Center to connect individuals with internal and external resources, document patient engagement, and help patients identify socioeconomic issues affecting their health. They will also facilitate navigation of healthcare and social service systems, build relationships with community leaders, and educate staff and stakeholders about community needs. The role includes providing culturally appropriate health education, advocating for underserved individuals, and working to reduce barriers between clients and institutions. Maintaining professional competence through training and conferences is also a key aspect of this position.
Requirements
- High school diploma required
- One-year community and patient experience required, more preferred.
- Demonstrated ability to work with diverse populations required.
- Knowledge of community resources in New Castle County.
- Knowledge base in health education.
- Effective verbal skills to reach diverse racial, socio-economic and literacy levels of target audiences.
- Flexibility to adapt to a variety of program schedules, physical settings and target audiences.
- Ability to work with minimal supervision.
- Strong Interpersonal Skills and Team player.
- Access to personal vehicle.
Nice To Haves
- bachelor’s degree preferred
- Bi-lingual language skills are a plus.
- Public speaking, group facilitation and excellent writing skills preferred.
- Computer skills (MS Office, MS Word, MS Outlook, Teams, Excel, Power Point, and e-mail desirable)
Responsibilities
- Creates connections between vulnerable populations, the health care system and community/state resources.
- Conducts intake assessment with ChristianaCare respite bed patients and maintains required patient caseload.
- Maintains duties at location, New Castle County Hope Center as well as assists patients in the community and clinical setting.
- Visit patients at least once a week or as needed.
- Frequent travel to community, patient’s homes, main office and hospital.
- Connects to internal and external resources using the Unite Delaware platform and resources provided at the Hope Center.
- Document patient engagement accurately and timely.
- Help patients identify socioeconomic issues that affect their overall health and develop health/social management plans and goals.
- Facilitates healthcare and social service system navigation.
- Establishes and maintains professional relationships with community leaders, faith leaders and others responsible for providing services to the community.
- Participates in community events promoting the Community Health Department.
- Educates staff, health providers and stakeholders about community needs.
- Provides culturally appropriate health education on health-related topics.
- Advocates for underserved individuals to receive appropriate services.
- Works to reduce cultural and socio-economic barriers between clients and institutions.
- Maintains professional competence by participating in local and national training sessions and conferences.
Benefits
- Full Medical, Dental, Vision, Life Insurance, etc.
- Two retirement planning offerings, including 403(b) with company contributions.
- Generous paid time off with annual roll-over and opportunities to cash out.
- 12 week paid parental leave.
- Tuition assistance.
- Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial mentorship, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
- health insurance
- paid time off
- retirement
- an employee assistance program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
